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I finaly activated my PowerDVD 9 Uttra today and have the same problem. it unexpectedly quits when "loading" I have Vista 32 and I am usine the administrator user. It doesn't help.
Saddly enough, I think it may be time to ask for a refund... unless someone have found the way to fix this problem
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They did finally reply, and I got the new link to download PowerDVD and it activated successfully this time whew!
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Thanks -- I actually posted the tech support ticket 4 days ago but haven't gotten an answer. It's really frustrating.
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Well.. according to the website, cyberlink's core values are:
The following are principles and beliefs that define our Company:
* Customer
* Professional Excellence
* Integrity
* Innovation
* Change
* Frugality
... they have the Frugality one right though...
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Last sunday I donwloaded PowerDVD 9 Ultra on my Vista machine, and spent all day trying to activate it, always getting the following error:
"Cyberlink PowerDVD was not activated because a connection to the activation server could not be established. Check your internet connection and then try again"
I submitted a ticket to technical support, but no answer yet (three days?) so... maybe someone here knows what to do... has anybody run into the same issue?
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