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Cyberlink support asked me to take Windows task manager process dump after PD18 hangs.
After a few days, they came back and told me PD18 won't support WIndows 11 and I must buy PD21 to run on Windows 11. That's the end of that.
I have many applications that dated back before Windows 7 that I installed on my WIndows 11 PC and still run.
PD18 is the only one that has this problem but Cyberlink does not want to fix it and blames it on WIndows 11.
I guess older versions of PD are hopeless on WIndows 11.
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Hello,
It is likely this is because PowerDirector 18 does not officially support Windows 11. Windows 11 was released last fall, and the last patch update for PowerDirector 18 was in February 2021.
Cheers
PowerDirector Moderator
I installed PowerDirector 365 Essential version and it works and it is PD21.
Still, I think Cyberlink should fix this problem and not force people to upgrade?
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I'd try uninstalling PD18, rebooting then try installing it again as an administrator (right click on the installer and choose that option). Then see if it launches correctly. If so, then apply the 3801 patch and see if everything works this time.
Thank you for your tips but it does not solve my problem. Hour glass on the splash screen forever. When I click on the splash screen, Wndows popup says "PowerDirector 18 not respondimn". I have to "Close the program".
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AFter installing PowerDirector ULTRA on my WIndows 11 and downloaded latest patch from Cyberlink and instatled, still won't launch in Windows 11. It just kept spinning with initial splash screen
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