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I've been unable to activate PowerDirector 20. I keep getting errors that it's unable to access the activation server. I've tried on 2 different networks.

When I contact support, I can't reply to their comments on my ticket. So I have to create a new ticket each time I want to communicate with them.

I called by phone, and the only thing they suggested was trying to use Internet Explorer instead of Edge or Chrome.

Any advice?
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