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YouCam & PerfectCam » How do I open a downloaded Scene for use in YouCam9 ? » Go to message
Quote The file should not open another program, just tell you that it was installed:

https://www.cyberlink.com/support/faq-content.do?id=6713

Suggest you ask customer service, as I've never heard of this before.

Dave



I tried to contact customer service.
You will need your activation key and SR number to ask questions.
I have the activation key, but I can't find my SR number.

How can I find the SR number for my YouCam9?

Thank you very much.
YouCam & PerfectCam » How do I open a downloaded Scene for use in YouCam9 ? » Go to message
Quote You need to click on the dzp file to install it first. Did you do that?



Thank you for your response.

Yes, I did it.
Powerdirector15 was opened with an error message.
I am not supposed to have Powerdirector.

Therefore, I cannot open it in YouCam9.
YouCam & PerfectCam » How do I open a downloaded Scene for use in YouCam9 ? » Go to message
I downloaded a Scene (DZP file) for YouCam.
How do I open it for use in YouCam9 ?
Windows 10 computer.

Thank you
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