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I have the same Blu-ray player and have no issues, make sure you have the latest Firmware for the Player, it should have told you of at least 1 update notification....Also run the Blu-ray adviser program and see if you get any info of incompatible hardware or drivers...7.3 Ultra was a little flakey for me so I purchased the upgrade to 8.0 and have had no issues whatsoever....

Specs: Vista Ultimate 64Bit
Asus P5Q pro
Q9550 Quadcore 2.83
Visiontek HD 4870 512Mb
8Gig DDR2
Acer 24" HDMI LCD
Vizio 37" HDTV
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