When I then try to play Blu-Ray discs the menus appear and function ok, but no video is displayed.
Looking on the support site, I see that there is a patch for this specific LG drive, however when I try to install it tells me I already have an existing product installed and I must uninstall that first, if I then unistall PowerDVD and try the patch again it tells me I must have PowerDVD 7.3 installed first!
Hardware Details:
DVD Player LG ODD Model GGW-H20L -rev. YL05 Firmware 8.01.0919.01
Vista Home Premium 32 bit.
ATI Radeon 1600 - Video
2.8Ghz Pentium 4 with 4Gb ram.
Cyberlink PowerDVD Ultra Rev 7, provided on CD in box, on first run upgrades to 7.3 ultra by dowloading an 83Mb update from your servers file ID 4.0.100.1900
Trying to install update LG.ODD.4407_HLDS_DVD080919-02 fails.
Blu-ray discs tested: Oceans 13 and I am legend - same symptoms on both discs.
Any thoughts/suggestions/comments greatly appreciated..