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The costumer support sent me a link (after 2 days) for downloading the complete version. The first time sent me the link with the date for downloading already expired!!! after 2 other days, they sent me a new link yesterday and I could finally download the software BUT now the activation key they sent me does not work!!!!!
This is a nightmare. And I did purchased the 8 ultra and the 9 ultra on the online shop from them.
After all this horrible customer support, They can not complain people get it for free on the torrents.
Hi,

That is the version I purchased. "Upgrade to PowerDVD 9 Ultra from 7/8 Ultra versions"

Thanks
I purchased the new upgrade to Power DVD 9 ultra and I have installed an original Power DVD 8 ultra.
Everytime I try to execute the upgrade install, it appears a warning saying: installation must abort, you should have installed a version 7 or 8 of Power DVD to complete installation.
What the heck? I have it installed and completely original. Purchased from the same place.
I run Windows Vista home edition.
Power DVD 8 still works perfect!!!

any advice?
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