Messages posted by dhoward76

Quote Had the same issue with my subscription anytime I went into downloads and/or tried downloading content from shutterstock. So after no help on the web I started digging around and found a reference to some old downloaded sound effect from my old installed version of powerdirector. I forgot I had it installed which was never an issue before. It had a different path to downloaded content in my docs. I manually moved/deleted the downloaded content for the old version. Started PD 365 and bam the error went away and appears to be working better than before. I think 365 loads or at least references all downloaded content from previous versions on startup. So essentially if you uninstall the old version and delete old downloaded content from my docs it should fix that error. Good luck guys/gals!

I'm a first time user of Cyberlink PowerDirector and this is a fresh install made just a couple weeks ago. So, this does not apply to my situation. My initial evaluations is this program is terribly buggy. Terribly. Adobe Premiere Elements(which I was using before) is more difficult to understand and more expensive, but I guess you get what you pay for with proper programming and debugging. I'm going to give it a go with Cyberlink for at least a year, but if they are not going to address these bugs then I'll be going back to Adobe. Just looking at forums it appears this problem has been around for a long time.

I could understand if this problem was arising from something I was importing from outside the software. Or a filename I was giving to the content. However everything I've done or downloaded has been within the PowerDirector environment. For it to hard fail with a generic "Parameter is Incorrect" message and no indication of how to resolve the error is unacceptable programming.

I get the Parameter is Incorrect error whenever I select the "Downloaded" tab after I try to download from ShutterStock. I noticed that the wave files get downloaded to C:\Users\dhowa\Documents\CyberLink\PowerDirector\Cache Files 01\audio . Instead of being named based on the music file description, they get a very long string name. My Google searches found that this error message can happen for long file names. So I tried renaming those music files I downloaded and then import them after renaming. Then they work fine.

So can Cyberlink team please look into the Shutterstock download tool to fix this improper filename creating which is happening?