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Quote Below article is written by Customer Support (link: https://www.cyberlink.com/support/faq-content.do?id=2079):

This is due to the resolution of your screen is too high.
The current version/build of PowerDirector does not support resolutions higher than 1280x1024.
You will therefore have to adjust your setting to either 1024x768 or 1280x1024 to resolve this issue.
We are currently in the process of providing a patch to support higher screen resolutions, so please visit our downloads from time-to-time to check for this patch.


Based on the above, I went to:

Setting --> Display --> Preview Quality --> select the 2nd or 3rd highest one.
Click "OK"


And it worked beautifully.....


Hope this resolves your frustration as it resolved mine.


I have Google Slate tablet with Chrome OS Version 92.0.4515.130 (Official Build) (64-bit),
I'm using the only available PowerDirector from the Google Play Store Version 9.5.0, build number 102902
I'm also having issues with the video not showing in preview pane. I changed my resulution but that didn't help.
My Google Slate available resolutions are: 3000x2000, 2220x1480, 1903x1269, 1665x1110, 1480x987, 1332x888, 1158x772, 1025x683, 888x592. and non of them seems to get the video showing in the preview pane. It use to work perfectly before. Can anyone help? would be greatly appreciated.
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