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This is really weird. I reinstalled powedirector 16 and it hangs as well. Usually if it were an error with the different libraries it would error out. This just hangs. I've let it run all night and just clicked on it and ended it at the not responding prompt
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Hi,
Just out of interest, can you get PDR running in Safe mode?

Cheers
PowerDirector Moderator


Good question.....Nope...I hadn't thought of that but thought for sure that it should. Hung just the same. I've built PC's and am in the tech business and this is the only piece of software that's stymied me. Is there a way to debug it as it's loading?
Quote I don't see anything obvious in the DxDiag results, other than that all the Windows Error Reports at the end are empty even though you've had app hangs.

Maybe try the two commands in this post and see if that resolves the issue.

nVidia released a new driver today but I don't think that's the cause of your issue


I'm running the sfc /scannnow though I'm pretty sure I've done it before. Also, I did a re install of windows 10 where it would repair the installation and keep my current files and apps. No joy there. I also uninstalled and reinstalled it after that with the same results. I'll also try the new driver...Pretty sure it's not going to help.
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Hi,

Can you give the exact version of PDR you are using?
https://forum.cyberlink.com/forum/posts/list/85748.page#post_box_354918

and also your current DxDiag, which may also hold clues. Please send it as an attachment, rather than plain text.
https://forum.cyberlink.com/forum/posts/list/85748.page#post_box_354916

Cheers
PowerDirector Moderator


Not sure why it had me change my username but here's the answers. PDR never loads so I can't get the version number from it but when checking PDR.exe I get 21.5.3106.0 as the version.

I've also included a screenshot of it loading...It never gets passed this. Thanks in advance
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