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Whenever I run and try to create a Render Preview I get an error popup after the render is complete. And the resulting render preview is a black screen. So I have to delete the render preview cache to be able to see my timeline footage again and no usable render preview is ever created.
Here's the error log:
Media Source Error Report :
Error type : Video cut
Material type : Video
Error information : Unknown
Material filename : D:\My Files\PowerDirector Export\Preview Cache Files\team0_02e1aa30.mp4
Detailed information : ..\CES_Source\Src\CES_Engine\CES_MediaLoader.CPP:1789
Source filter GUID : E436EBB5-524F-11CE-9F53-0020AF0BA770
Splitter filter GUID : A05CDF6C-287E-47A1-A407-A477A8A5FDCA
Video decoder filter GUID : 8A0836E9-6E48-454D-8F68-507BC13F3D0B
Video hardware decoder filter GUID : 8A0836E9-6E48-454D-8F68-507BC13F3D0B
Anyone know why this happens and how to fix it?
I already tried running PD as adminitstrator which fixed s a similar problem for someone else I read on these forums, but that didn't fix things for me. When I render files with Produce those all work just fine.
P.S. I did open a support ticket for this at PD also but as I'm used to useless unhelpful responses from official support I'm posting this here too. Because I'm not expecting much from support eventhough this is a critical issue... They haven't ever helped me solve any problem before.
The only solution I found is to close power director, go to the location of the material file, and delete it. You can also delete all of the files in there, and it won't hurt your progress. Then open up power director again and if you have any transitions, remove them, then add them again.
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