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Yep, I can easily see that gif having issues as it appears it has some bad information in it. The gif has 100 frames but a duration of 0ms between frames. Hence PD21 reporting some bad stuff as you show as it appears the gif may have issues. If one recreates the 100 frames of the gif and puts a 100ms delay between frames (Modified.gif), things are fine display wise in PD21 as shown in pic.
Just a guess, it might be PD18 had some default delay applied internally when things like this occurred which PD21 does not as ironically both these example gifs you show had a delay applied that they both came out to 10fps in PD18. However, to me it appears that is not inherent in the native gif.
Feel free to report to CL as a bug as optodata suggested and see how it goes.
Jeff
Thanks for your interest. I reported both the issues to CyberLink Support. Ticket ID: CS002607113 was assigned. No response as yet.
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gif's don't really have a framerate. They simply have frames and a delay between frames. This delay can be constant or customizable for each frame. So the best one can do is calculate an average fps knowing the gif has xx frames and xx total duration from the frame delay. From what I see this gif has 48 frames, all frames have a 40ms delay between them, so it is 48*.04=1.92 sec long with an average calculated frame rate of 48/1.92=25fps. So, PD21 stats are valid as you have a timeline set at 60fps and a duration of 00:00:01:55 which is 1.916666sec. They best one can mimic this gif in a 60fps timeline.
For me this gif is not black in the timeline, nor in the Media Library and produces fine.
Jeff
Here info on a different GIF that appears black everywhere in PD21, but is fine in PD18. GIF source: “Rainbow”, U5SK.gif, https://gifer.com/en/U5SK .
PD18: The GIF file appears OK and runs fine for 00:00:09:59 at 10 fps.
PD21: The GIF file image does not appear in Library, Preview, or Timeline. The Duration is 00:00 and Frame Rate is 1.#J fps.
See attachment.
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That's understandable, so why not share the links so forum members can download them directly? Especially since JL_JL wasn't able to reproduce the issue, it's possible that there's something about these specific GIFs that PD has trouble with.
I did some research on GIFs that play for a while then stop. I selected the GIF described in the Attachment.
I first imported the GIF into a new, blank PD18 project with a Timeline Frame Rate of 60 FPS. I looked at the GIFs Properties in the Library and in the Timeline. The data for both are identical. The Original Duration and the Duration in Timeline was 00:00:04:48. The Frame Rate in both was 10.00 FPS. The entire GIF runs fine in PD18.
I then imported the GIF into a new, blank PD21 project with a Timeline Frame Rate of 60 FPS. I looked at the GIFs Properties in the Library and in the Timeline. The data was different from PD18's. The Original Duration in the Library and Timeline was 00:00:01:55 (not 4:4 and the Duration in Timeline was still 00:00:04:48. The Frame Rate in both was 25.00 FPS. The GIF ran fine for 01:55 then the image froze as it ran to 04:48.
I did some math comparing the PD18 and PD21 data.
FRAME RATIO: 01:55 at 60 FPS is 115 frames. 04:48 at 60 FPS is 288 frames. 288 / 115 = 2.5.
FRAME RATE: (PD21 frame rate) / (PD18 frame rate) = 25 FPS / 10 FPS = 2.5.
That means the increased Frame Rate of 25 FPS in PD21 is causing the GIF to play only 115 of the original 288 frames then stop.
So, the key question is:
Why does PD21 import the GIF at a Frame Rate of 25 FPS when PD18 imports the very same GIF at a Frame Rate of 10 FPS - when both have a Timeline Frame Rate of 60 FPS???
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Could you please share one of the problematic GIFs here? (Only do that if you're comfortable sharing the content on a public forum)
Use the Attachments button below the forum's text box to directly upload it here for other people to test
Thanks for responding. First, I copied the GIFs from online sources. If they are copyrighted I am am not comfortable posting them. All the GIF files display and run properly in PD18 and Create Discs and Produce fine. When that same pds file is opened in PD21 almost none of GIF files (approx. 100) display, run, Create Discs, or Produce properly in PD21. When those same GIFs are imported directly into a new pds in PD21 all files run fine - so the problem isn't the GIFs.
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BACKGROUND: Prior to August 2022 I used standalone versions of PD for the past 10 years. In August I upgraded to 365-PD20 and now have 365-PD21.
SPECIFICATIONS: My computer is an HP Omen 30L, 32GB memory, Intel Core i9 CPU @ 3.70GHz, 64-bit operating system, x64-based processor, Windows 11 Home V.22H2, Nvidia 3080 GPU.
In June 2022 I created two (2) PD18 projects that contained JPG and GIF files. The MP4 files I Produced and discs I burnt played all files fine.
Recently I opened one of those PD18 projects in 365-PD21 and noticed that the GIF files either would not run or ran for a couple seconds then stopped in the Timeline. The GIFs that would not run appeared as black images in the Library. The GIFs that ran for a couple seconds in the Timeline then stopped appeared normal in the Library.
When I created a disc from those PD21 projects some GIFs appeared as blank images and other GIFs ran for a couple seconds then stopped. The second PD18 project had the same problems in PD21.
I then opened the original pds files in PD18 and all GIFs played fine in both projects.
Thinking the GIFs were incompatible with PD21, I imported the original GIF files into a new PD21 project. All GIF files ran fine.
Did I make a mistake upgrading to 365-PD20/21? Is there something in PD21 Preferences I am missing?
- Mike in RO, MI
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This has been an ongoing issue for me until recently. Despite appearances the problem is not with PD but Win10. In order to fix sound issues in Win10 now you must check both the driver settings and defaults under Control Panel - Sound and 'Sounds' applet under 'Settings' feature. In the 'Settings' - 'Sounds' applet, with PD open, make sure that the PD sound output is set to the correct option. If it says 'default' click the dropdown arrow and select one of the other options, check your audion, and repeat until resolved. In most cases you will have default and 1 or 2 other options depending on your monitor and installed sound cards.
If this doesn't resolve it there is one other simple solution that may have been overlooked: if you are using a flat screen HD TV as monitor vs traditional design monitor make sure your TV volume is turned up.
I hope this helps.
Joe
All my win 10 sound settings are fine including the Settings>Sound>Advanced Sound Options>App volume which shows the System Volume and the PD Volume at 100%. When I open PD18 I usually get no sound even though the Speaker icon is not muted, volume is full, and my Preferences for Display is set to Real-time Preview.
When this happens I:
1) click on the Preview icon (to the left of the Speaker icon in the Preview window),
2) select Non Real-time Preview (which causes the Speaker icon to be muted),
3) click OK in the popup window, and
4) click on the Preview icon and select Real-time Preview.
This works every time for me. I originally came to this chat to see if anyone knows how to avoid all this crap almost every time I open PD18. It's a quick fix once you get used to it. Good Luck.
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