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I go along with Patti....
This software is not worth it! I have totally had my computer rebuild from ground zero three times now - and I AM NOT reinstalling PD 5.0 Premium to have to go through all that again. The only version of PD that ever worked for me was the cheap version that came with my JVC camera. I wanted to do more and was never able to burn an entire project with PD5. Tech support was useless and I sent them very detailed descriptions of my analysis, which I also posted in this forum as JVC .mod files DO NOT BURN. After being told that the issue was sent to their research dept. I had heard nothing for a few weeks and pinged them on it. That is when all I was told was...
"The issue is now with the Research department and we expect this concern to be addressed in the next build of Power Director software. We will provide you with the update as soon as we release the new update patch. Please bear with us for the time being."
Am I just supposed to guess that they actually know what the problem is???!!! And just how long is the next update???!!!
I contacted Cyberlink immediately after I bought it so of course the 30 day guarantee is long gone. Imagine that!!
After reading all of the bugs from everyone else I would be very leery to reinstall. Anyone know of any other less buggy software that works with JVC .mod files. In fact I am now off to write a little something to JVC about the buggy software that comes with there cameras.
"Thanks" for your time.
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Bringing this topic to the top again... using PD5
Does anyone else have problems with JVC .mod files not burning to dvd or folders?? Mine just hang at a certain percentage. Here is the detailed description to the techies and still no answer - I bought this on Sept. 1-2006 - what a waste of $90!!!!
Here is my input to the support people with their replies... If anyone can help please do!
I. I have tried everything you have
suggested in all 3 answers that I have
received from you and certain files
still will not burn to the DVD folder.
II. My system has 1GB of RAM and my
working hard drive for videos is 300 GB.
I have an AMD Althon XP 2500.
III. When trying to burn to DVD folder
in PowerDirector 5.0, I am using
projects that were only created using
PowerDirector 5.0.
IV. I am not capturing my video files
directly from my camera. I have the JVC
Everio GZ-MG20U camera which I download
my videos to a folder on my hard drive
and then in PowerDirector 5.0 I am
doing File-->Import-->Media Files.
V. I have tried burning to DVD folder
the following scenarios...
(1)JVC Everio .mod files that DID burn
to DVD folder successfully
i. 1 .mod file of 212MB.
ii. 1 .mod file of 711MB.
iii. 1 .mod file of 1820MB.
iv. 2 .mod files of 424MB.
v. 4 .mod files of 525MB
(2)JVC Everio .mod files that DID NOT
burn to DVD folder.
i. two .mod files of 611MB - Just stops at
88% and sits there
ii. five .mod files of 681MB. - Just stops
at 73% and sits there
iii. A collection of .mod files of
4000MB - Just stops at 13% and sits there.
(3).wmv files that DID burn to DVD
folder successfully
i. 1 .wmv file of 711MB
ii. 2 .wmv files of 1423MB
(4).mpg files that DID burn to DVD
folder successfully
i. 1 .mpg file of 1792MB
ii. 3 .mpg files of 710MB
VI. I am seeing a pattern here for the
JVC .mod files. I can burn any single
file of any size to the DVD folder, and
I can burn more than one .mod file of
which the total size is less than 600MB
to the DVD folder, but I CANNOT burn to
the DVD folder 2 or more .mod files of
which the total size is greater than
600MB. Please let me know if this
information can help you or if I need to
do something else.
Just as a side note - I do have an
earlier version of PowerDirector that
has worked just fine. It just doesn't
have all of the whistles and bells that
version 5.0 has. I am not trying to
load projects from the earlier version
into version 5.0 either.
Thank you!
This was my reply from them...
Thank you for contacting Cyberlink Online Support.
Regarding your issue we are looking into the matter and will comment soon.
However, please let us know if the files, which you are unable to burn, are specific files or any file. I mean have you tried different combinations ofdifferent files and still could not burn two file together.
Your feedback will help us analyse the situation in a better light.
PS: Please try to burn sets of new files as well.
And this is how I answered...
I have tried combining .mod files, .wmv
files, and .mpg files. The software is
only failing on the combined .mod files.
I have also tried combining different
.mod files of new sets and they fail as
well.
1) Yes I have done different
combinations of different .mod files.
2) I just did another test with a
grouping of more than 2 .mod files of
which the total size is 554MB and it
burned to DVD folder.
3) However another test of another
grouping of more than 2 .mod files with
a total size of 586MB stopped at 87% and
just sits there.
4)So somewhere between 554MB and 586MB
of 2 or more .mod files trying to be
burned to the DVD folder is failing for
whatever reason.
5)Please understand that the program is
only failing on .mod files of 2 or more
with a combined total size of more than
554MB.
5) Please let me know if I can be of any
further assistance.
After not hearing from them for a couple of weeks I asked if anything had been found and this is the last reply I have from them...
Thank you for contacting Cyberlink Online Support.
We apologize for the inconvenience you faced due to the software.
The issue is now with the Research deapartment and we expect this concern to be addressed in the next build of Power Director software. We will provide you with the update as soon as we release the new update patch. Please bear with us for the time being.
Can anyone out there help me??????
Thank You!
Bonnie
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I tried changing the audio type to LPCM and I still canoot burn.
Thanks anyway!
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I have had the same problems burning...
Here is my input to the support people with their replies... If anyone can help please do!
I. I have tried everything you have
suggested in all 3 answers that I have
received from you and certain files
still will not burn to the DVD folder.
II. My system has 1GB of RAM and my
working hard drive for videos is 300 GB.
I have an AMD Althon XP 2500.
III. When trying to burn to DVD folder
in PowerDirector 5.0, I am using
projects that were only created using
PowerDirector 5.0.
IV. I am not capturing my video files
directly from my camera. I have the JVC
Everio GZ-MG20U camera which I download
my videos to a folder on my hard drive
and then in PowerDirector 5.0 I am
doing File-->Import-->Media Files.
V. I have tried burning to DVD folder
the following scenarios...
(1)JVC Everio .mod files that DID burn
to DVD folder successfully
i. 1 .mod file of 212MB.
ii. 1 .mod file of 711MB.
iii. 1 .mod file of 1820MB.
iv. 2 .mod files of 424MB.
v. 4 .mod files of 525MB
(2)JVC Everio .mod files that DID NOT
burn to DVD folder.
i. 2 .mod files of 611MB - Just stops at
88% and sits there
ii. 5 .mod files of 681MB. - Just stops
at 73% and sits there
iii. A collection of .mod files of
4000MB - Just stops at 13% and sits there.
(3).wmv files that DID burn to DVD
folder successfully
i. 1 .wmv file of 711MB
ii. 2 .wmv files of 1423MB
(4).mpg files that DID burn to DVD
folder successfully
i. 1 .mpg file of 1792MB
ii. 3 .mpg files of 710MB
VI. I am seeing a pattern here for the
JVC .mod files. I can burn any single
file of any size to the DVD folder, and
I can burn more than one .mod file of
which the total size is less than 600MB
to the DVD folder, but I CANNOT burn to
the DVD folder 2 or more .mod files of
which the total size is greater than
600MB. Please let me know if this
information can help you or if I need to
do something else.
Just as a side note - I do have an
earlier version of PowerDirector that
has worked just fine. It just doesn't
have all of the whistles and bells that
version 5.0 has. I am not trying to
load projects from the earlier version
into version 5.0 either.
Thank you!
This was my reply from them...
Thank you for contacting Cyberlink Online Support.
Regarding your issue we are looking into the matter and will comment soon.
However, please let us know if the files, which you are unable to burn, are specific files or any file. I mean have you tried different combinations ofdifferent files and still could not burn two file together.
Your feedback will help us analyse the situation in a better light.
PS: Please try to burn sets of new files as well.
And this is how I answered...
I have tried combining .mod files, .wmv
files, and .mpg files. The software is
only failing on the combined .mod files.
I have also tried combining different
.mod files of new sets and they fail as
well.
1) Yes I have done different
combinations of different .mod files.
2) I just did another test with a
grouping of more than 2 .mod files of
which the total size is 554MB and it
burned to DVD folder.
3) However another test of another
grouping of more than 2 .mod files with
a total size of 586MB stopped at 87% and
just sits there.
4)So somewhere between 554MB and 586MB
of 2 or more .mod files trying to be
burned to the DVD folder is failing for
whatever reason.
5)Please understand that the program is
only failing on .mod files of 2 or more
with a combined total size of more than
554MB.
5) Please let me know if I can be of any
further assistance.
After not hearing from them for a couple of weeks I asked if anything had been found and this is the last reply I have from them...
Thank you for contacting Cyberlink Online Support.
We apologize for the inconvenience you faced due to the software.
The issue is now with the Research deapartment and we expect this concern to be addressed in the next build of Power Director software. We will provide you with the update as soon as we release the new update patch. Please bear with us for the time being.
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