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The best way to get help from us forum volunteers is to start a new thread and follow the instructions on the Read Me Before Posting sticky thread, especially the DxDiag test.
You can also report the issue to Cyberlink tech support from this page, and they will require the DxDiag test results as well.
I have reported to Cyberlink. Unfortunately, their solutions have not been very helpful. Unlike other companies, they don't have a look at your computer and see if there is a problem. You probably need t pay more but my experience from guys like Adobe, they don't charge anything.
So I guess you get what you pay for.
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Yes, I am having problems with my PowerDirector just crashing. For example, when playing back sequences it crashes after every few seconds. I have tried to follow the instructions but nothing seems to be helping.
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