|
|
Quote
Hi Richard -
I'll just echo what tomasc & optodata have stated...
All the Canon .MTS clips I've dropped into PDR18-365 have had no audio issues at all. These include clips from HF S10, HF G10 (AC3 audio), & XA20 (PCM audio).
It's looking like an issue specific to your PC. The more information you can provide about your PC & the .MTS clips the better.
Cheers - Tony
Thanks Tony,
Windows 7 pro, 32 gig ram, 2 gig graphics. I reinstalled with no luck. MAde sure windows was up to date and all drivers were up to date.
Canon Vixia hf m40
Files
*.mts
Audio
Dolby Digital
256kbs
48khz
Stereo
|
|
|
Quote
Richard123456, post the MediaInfo details of your clip, more than likely the audio is Dolby which can be a issue in PD18, even more so on Win7. Some Canon Vixia models record in Dolby depending on model, mic accessories and record format settings.
Even better yet would be to share a clip via google drive or the like.
Jeff
Thanks
The Audio type is Dolby Digital
256 kialbits
48khz
Stereo
All of my files are like this. They work fine in media player and on older versions of PD Except 18.
Not sure what to do
Cyberlink has not responded to me yet and I submitted my ticket this morning.
|
|
|
Quote
Hi Richard -
I'll just echo what tomasc & optodata have stated...
All the Canon .MTS clips I've dropped into PDR18-365 have had no audio issues at all. These include clips from HF S10, HF G10 (AC3 audio), & XA20 (PCM audio).
It's looking like an issue specific to your PC. The more information you can provide about your PC & the .MTS clips the better.
Cheers - Tony
Windows 7 pro, My ealier versions of PD worked fine. I have 32 GIG ram and 2 gig graphics. All drivers are up to date along with windows. I have reinstalled and still have the same problem. FILES are from Canon Vixia HF M40 camera.
|
|
|
I rieinstalled PD 18 and still have the problem. I have windows 7 professional which is up to date. I have 32 GIG ram and 2 gig graphics cards, all drivers are up to date. I still get an unsupported Audio message and no sound. Only in Power director when I try to import media.
Thanks
|
|
|
I just upgrade to PD 18 - 365- All of my legacy video clips (CONNON VIXIA *.mts) no longer support the audio. When I import media, I get and unsupported audio pop-up. The clips video imports but the audio is gone. The clips all work fine on older versions of PD but not the new PD18. I really do not want to have to convert all of my legacy clips.
HELLLLLLP.
|
