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If you are trying to upgrade the Trial to a paid version, you can not do that, You must uninstall the trial version and download the paid version from the links you are given in the Email.
Also be sure your malware program is not preventing Powerdirector download and install.
Thank you so much for the helpful advice! I made sure that PowerDirector could get through the malware programs(including the firewall), however, it still is not working. I think making sure PowerDirector could get through fixed part of the problem, but not the entire thing. Do you by any chance have any other tips/instructions on what may possible fix the problem altogether?
Thanks so much!
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To whom it would concern,
I recently downloaded the trial for PowerDirector17 in an interest to purchase the product. However, whenever I attempt to open the application, it displays a message that states, "Cyberlink PowerDirector cannot launch because an important program component is unavaible. Try reinstalling the program".
I have reinstalled the program at least five times until I admitted defeat, in worry that I'd end up harming the program's files even more. I've searched the files but I haven't seen anything that's obviously out of place. I'm very eager to begin using the program, but it won't able me to do anything(including clicking off the page without closing the program). I would buy the entire thing, but I am concerned that buying the product won't fix the problem, and end up being an complete waste of money.
If anyone knows how to fix this, please contact me as soon as it's convenient. Thank you, and have a great day!
My computer is a Windows 10 if that's helpful to anyone.
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