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1. After installing PD 8, the free Magic Music tunes weren't in bold, so i had not the free Magic Music tunes as promised on the website of Cyberlink.
2. To be able to make movies with PD 8, i had to purchase Magic Music Tunes, because none of them were free.
3. All Magic Tunes that i purchased are on my hard disk, PD doesn't find then when PD is run.
4. Each time i restart the program, the Magid Music Tunes i had purchased where gone in PD8. Needed to reinstall or purchase them again and insert them again in the movies i was working on. This is verry annoying. The reinstall function of PD doesn't allways work, the ST-number of the Magic Music is not allways found in the database PD contacts, so i needed to purchase them again. This is really expensive.
5. I asked support at Cyberlink and this forum, from Cyberlink there was no response. In this forum i got the advice to do a reinstall of the program.
6. So, followed the advice and uninstall the program, then tried to reinstall the program via the link that came with the order confirmation.
7. I have saved the software and data i have purchased from the web, so I manage my software. But when i want to redownload the software, to be sure to have a bugfree version, this isn't possible then i get error 403 on the server where i want to download the software.
8. I'm not a IT specialist, so when i buy a program, I like it that it works out of the box, and not to wonder about difficult steps I need to make to make the program work. Without all kind of actions Magic Music doesn't work as it should. So you need to be a sofware engineer to make PD work completly as it should.
But still i don't have any solution on how i can install the latest PD 8 version that i have purchased.
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If the Magic Music worked properly, as it should, i didn't had to post this question.
I also have send a support request to Cyberlink about this issue, but no response.
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I bought this software because i thought it was an easy software to use, and that you don't be a software engineer to install it.
After first install the Magic Music didn't work. None of the tunes where in bold. So each time i wanted to use Magic Music in my movie I had to purchase it. Some movies needed more than 1 day to work on, so I needed to close the program and start it again a few days later.
But when I started the program again, all the Magic Music I bought where GONE! So i could start over again, purchaes the Magic Mucis + inserting them at the right place.
After a post on this forum, i received the answer to remove PD 8 completly and reinstall it again. I used the DOWNLOAD link in the e-mail that came with my orderconfermation. From then I don't have PD8 anymore.
Maybe you understand my frustration about this program. All features should work in the program, not only 80%.
Also the Esellerate program that is launched each time you make a purchase of the Magic Music gives errors.
I hope i can find some solution about this problem soon, I need to finish some movies.
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Now my situation has gone from bad to wurse. I did do a uninstall, but now i can't reinstall anymore.
I get a 403 = forbidden error
**** what kind of software is this?
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Dear Tony,
Thanks for the quick response. I know that for PD7 there was an update for Smartsound, but for PD8 there isn't, i checked their website.
I use 2220C.
I will try the reinstall first, maybe this will help?
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I have Powerdirector 8 build 2220. In version 8 i could use some free Magic Music files. Enough to make some small family movies. In version 8 i cannot use these free music files. How come? Each time i want to use the Magic Music i have to purchase the file. When i close down Powerdirector and start again, the Magic Music doesn't work anymore in my movie, so i need to purchase them again, download them again and have to insert them again.
How can this be fixed?
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