Messages posted by CyberLink-Michael

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PowerDirector (ältere Versionen) » Beta Patch v2822 » Go to message

[Release note]

Fixes the issue encountered when zoomed in all the way on the timeline and the user interface response becomes very slow.

Fixes crash issue encountered while implementing “Set Chapter” feature in Create Disc.

Fixes crash issue encountered when using hotkey to enable ripple editing and implementing specific editing steps.

Fixes crash issue encountered when deleting Multi-Byte text in the Title Designer.

[Download link]

http://update.cyberlink.com/Retail/Patch/PowerDirector/DL/TR150422-109/CyberLink_PowerDirector_Downloader.exe

PowerDVD (previous versions) » Audio enhancement » Go to message

Hi,
you may post what Kind of Material you use (4k, 3D, what Kind of Audio)?

You may also refer to PowerDVD's integrated Help File:

• TrueTheater video enhancements are not available during the playback of Blu-ray 3D discs.

• TrueTheater video enhancements are not available when the video resolution exceeds 1080p.

• TrueTheater video enhancements are not available when playing video over a DLNA network with DTCP-IP.

• TrueTheater audio enhancements are not available when the selected HDMI audio output mode in More Audio Settings is either of the "non-decoded" passthrough to external device options.

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Michael

PowerDVD (previous versions) » installing new version » Go to message

Hi,
you can kick off the Installation with PDVD 14 installed.
The new PowerDVD 15 offers Option to Import your old Settings.

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Michael

PowerDVD (previous versions) » PowerDVD 10 Bluray playing issue MPEG-2 video support not aavailable » Go to message

Hi,
for some OEM Versions you Need to activate MPEG-2 or MPEG-2 is not available. suggest you get in contact with your PC maker

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Michael

PowerDVD (previous versions) » Power DVD remote broke on 15 » Go to message

Hi,
you have to enable support for PDVD Remote in PowerDVD 15 first.
The support is enabled in the devices tab:
http://www.cyberlink.com/support/product-faq-content.do?id=16988&prodId=1&prodVerId=-1

Michael

PowerDVD (ältere Versionen) » Kleiner Bug in Power DVD 15 Ultra (Testversion) » Go to message

Hallo,

ich habe das mit verschiedenen Geräten getestet und kann es hier nicht nachvollziehen. Ich nutze die Test BD

Gruß

Michael

PhotoDirector » Cache-Einstellungen unter Voreinstellungen » Go to message

Hallo Wilhelm77,
Der Cache für den schnelleren Bildwechsel hält das nächste Bild schon "vor".

Das Ausgabeformat definierst Du im Exportieren Dialog (JPG oder TIFF)

Um den Bildwechsel zu beschleunigen kannst Du mal mit den Einstellungen unter

Einstellungen > Dateiverarbeitung "spielen"

Ich habe hier den Cache auf 5GB stehen
JPG als Vorschau

Bessere Qualität bekommst Du mit TIFF In der Vorschau, ist aber langsamer als JPG

Gruß
Michael

PowerDVD (previous versions) » Crash: Agent » Go to message

Hi,
please get in contact with our Support Team:
http://www.cyberlink.com/support/index.html

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Michael

PowerDVD (previous versions) » Any plane to add support for external subtitles for iso bluray » Go to message

Hi,
thanks for your Feedback, I will bring it to our Planning Team

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Michael

PowerDVD (previous versions) » WASAPI can not work with some HiRes audio file. » Go to message

Hi,
please also post your DXDIAG log file to better understand you Environment

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Michael

PowerDVD (previous versions) » Kaspersky Internet Security detects python27.dll file vulnerability » Go to message

Hi,
can you try to check again - I tried with today's AV Database and did not get any Alarm

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Michael

PowerDVD (previous versions) » EQ in Powerdvd? » Go to message

Hi,
PowerDVD 15 offers two different ways.

1. for Movies and Videos:
- use TrueTheater Sound

2. for Audio files
use the integrated EQ in Music module

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Michael

PowerDVD (previous versions) » Lots of playlists... want to move whole Music Folder to other drive without recreating aal playlist » Go to message

Hi,
sorry to say but there is no way to save your Playlists as you want.

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Michael

PowerDVD (previous versions) » PowerDVD 14 Ultra Video Picture Error » Go to message

Hi,
what Kind of material are you trying to playback?
Looks if it is Side-by-Side?

maybe you can post a sample?

please also consider to contact the Support:
http://www.cyberlink.com/support/index.html

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Michael

PowerDVD (previous versions) » Can't play some Blu-Ray folders (Windows 10 TP) » Go to message

Hi,
this sounds like an compatibility issue with your folders.

can you explain how you created those folders?
In general they should be a 1:1 copy of the disc content without anything missing or added

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Michael

PowerDVD (previous versions) » Can't play some Blu-Ray folders (Windows 10 TP) » Go to message

Hi,
Windows 10 is not released yet and in current stage we cannot and do not claim any compatibility with this new Operating system that is still in development phase.

Of course we will and do work on W10 compatibility for latest PowerDVD 15 - but as the OS is still not final a lot of things can and probably will change till the final release of W10

you may double check your issues on Windows 8/8.1

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Michael

PowerDVD (previous versions) » TrueTheatre auto adjustment very confusing... » Go to message

hi,
you can manually adjust youur Settings at any time in the Advanced section.
When Switch off in the Smart section also the Video enhancements in the advanced section are off.

the "Smart" tab is a easy to use tab for the user who does not want to tweak in detail.

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Michael

PowerDVD (previous versions) » WASAPI can not work with some HiRes audio file. » Go to message

Hi,
can you post the media Info of those files?

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Michael

PowerDVD (previous versions) » Media Libraary (Music) » Go to message

Hi,
yes _ PDVD 15 now supports TAGs in FLAC files and also includes an TAG Editor

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Michael

PowerDVD (previous versions) » NO picture can heard sound » Go to message

Hi
You may check the specs, PowerDVD 15 and PowerDVD 14 Support FLV encoded in h.264 only.

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Michael

PowerDVD (ältere Versionen) » Installation Power DVD 15 » Go to message

Hallo,
ja, das ist ohne Weiteres möglich.

Gruß
Michael

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