Messages posted by CyberLink-Michael

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PowerDVD (previous versions) » Closed captioning feature missing » Go to message

Hi,
we double checked and CC is suppported.
can you please provide the following Information:

1. your Region Setting (US?)
2. your PowerDVD 15 build and SR number (out of the about box - please do not post the Product Key!)
3. which Title You see the Problem?

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Michael

PowerDVD (previous versions) » PAGE NOT FOUND!!!!!!!!! » Go to message

Hi,
you may contact our Support Team:

http://Support.cyberlink.com

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Michael

PowerDVD (previous versions) » PowerDVD 11 not working after disabling unused audio device » Go to message

Hi,
this is not customer or technical Support - kindly contact our Support Team for assistance:

http://support.cyberlink.com

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Michael

PowerDVD (previous versions) » PowerDVD 15 BETA Patch v1804 » Go to message

H Nullack,
thanks for your feedback, our RD team is aware of the Geforce issue you mentioned and is currently investigating it. As we still investigate we cannot say when the symptom can be fixed

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michael

PowerDVD (previous versions) » Closed captioning feature missing » Go to message

Hi,
as we do not have CC in Europe (seems to be an US only Thing) I cannot test it here. but from System spec PowerDVD should Support CC.

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michael

PowerDVD (previous versions) » Closed captioning feature missing » Go to message

Hi,
did you contact our Support?

http://support.cyberlink.com

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Michael

PowerDVD (previous versions) » PowerDVD 15 problem with settings » Go to message

Hi,
you may contact our techical Support Team:

http://www.cyberlink.com/support/index.html

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Michael

PowerDVD (previous versions) » PowerDVD 15 BETA Patch v1804 » Go to message

hi,

there has been an PDVD 15 BETA patch available

Download link:

http://download.cyberlink.com/ftpdload/patch/powerdvd/15/PowerDVD_15.0.1804.58_Patch_DVD150604-01.exe

Release note:

Adds the ability to change 3D source video format on the playback controls.

Enables rotate video, zoom in/out, and change subtitle style during playback on Quad HD+ (3200 x 1800) platform.

Resolves crash issues reported by the CyberLink Issue Reporter.

please report issues you find to this forum

greetings

Michael

PowerDVD (ältere Versionen) » BETA Patch v1804 » Go to message

PowerDVD 15 BETA Patch auf v1805

Download link:

Download des BETA Patch

Hinweise:

Fügt die Möglichkeit hinzu, den 3D Typ in den Wiedergabeeinstellungen anzugeben

ermöglicht das Rotieren, Zoomen und Ändern der Untertitel während der Wiedergabe von Quad HD+ Material (3200x1800)

Behebt Probleme, die durch den "Issue Reporter" gemeldet wurden

Gruß

Michael

PowerDirector (previous versions) » PD12 says my google and youtube accounts aren't linked! » Go to message

Hi,
for PDiR 12 users please use below steps to Workaround the issue:
For the users who have to upload video to YouTube via PowerDirector12 now, please suggest the users to implement the solution

REMOVED

For PDIR 10 and PDIR 11 users. please produce to MP4 and upload to YouTube via webfrontend.

Our Team is investigating about possible Solutions for PDIR 10/11/12

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Michael

PowerDirector (previous versions) » PD12 says my google and youtube accounts aren't linked! » Go to message

hi,
are you referring to PowerDirector or PowerDVD?

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Michael

PowerDVD (previous versions) » PowerDVD15 Not loading Library » Go to message

Hi,
can you post some additional info?

please check: http://forum.cyberlink.com/forum/posts/list/43364.page

please post a screenshot of the Settings of the path
please pist a screenshot with the Explorer Window of the file Location

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Michael

PowerDVD (previous versions) » Activation not occuring » Go to message

Hi,
please contact the Support: http://support.cyberlink.com

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Michael

PowerDVD (previous versions) » Blu ray playback » Go to message

hi.
please check the welcome thread:
http://forum.cyberlink.com/forum/posts/list/43364.page

and post here or get in contact with our technical Support Team

greetings
Michael

PowerDVD (previous versions) » Hardware acceleration not working, even though its enabled? » Go to message

Hi,
you can either use the TrueTheater Features or Hardware Decoding. as you said, both cannot work at the same time

Michael

PowerDVD (previous versions) » update link completey broke Powerdvd 10 » Go to message

You may also get in contact with our technical Support Team.

http://suppport.cyberlink.com

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Michael

PowerDVD (previous versions) » Faulty info in advertisement page in powerdvd10 » Go to message

Hi,
can you post the URL?

thx
Michael

PowerDVD (previous versions) » 3D not working when connecting to TV (PowerDVD 14) » Go to message

Hi,
suggest you get in contact with technical Support Team to narrow down the config and possible root cause.

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Michael

PowerDVD (previous versions) » 3D not working when connecting to TV (PowerDVD 14) » Go to message

Hi,
did you try to connect to the external Display only?
in Win 8 you can Change Output mode by Windows+P

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Michael

PowerDVD (previous versions) » Video Playlists? » Go to message

Hi,

> Can I create video playlists so I can queue up trailers, a custom introduction and then a main feature?

sure, a playlist can conain Video or photo or Music or a mix...

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Michael

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