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Hi there,
Im totally a newbie when it comes to this stuff . I am having the exact same problem. Ive just puchased powerdirector 16 about a month ago. Everything has been running perfectly smooth in my timeline preview and the playback has been perfect since day 1. At once i opened the program and it took longer than normal to open the project and hangs at 80% for a few minutes. ive tried creating a new simple project with 3 short clips with no effects and same thing happens. I can watch clips directly from library just fine. Playback is super choppy and the whole program is really slow now. This just happened at once! Ive tried lowering preview quality, disabling Hardware acceleration, uninstalling and reinstalling powerdirector. All updates have been done. Ive contacted support but got a pretty generic response but i still tried all their suggestions with no change. The program is basically unusable
Any suggestions????
Thanks!
Powerdirector 16
Windows 10
intel core i3 7th gen
8gb ram
850gb free space
Adrian
Your machine is way underpowered for PD16. You are running an i3 which is OK for spreadsheets and that sort of stuff, but HD Video editing NO. You might just get away with 8gb of RAM, but not for long. For this high powered work I would suggest an i7 at least with at least 16gb of RAM
Thank you very much for you response! I know very little about computers. So my question is why did this just happen overnight? it was working flawlessy for a month. It was really fast actually. The computer is only a month old too.
That's a good question, but you are asking a lot of an i3. It would be a good idea if you posted the DxDiag file of your PC so that others can comment.
First of all, what is the resolution of the material you are trying to work on when the problems occur. The higher the resolution the harder your PC will have to work. By what you say, you have tried most things such as preview quality and HA disabling. You didn't say if you have tried using shadow files. Shadow files could make a big difference as could working in non-real time. Non-Real Time is designed to help underpowered machines cope by slowing things down. Beware though, with NRT there is no audio, it's still there, but it's muted while you edit.
The DxDiag file will tell the members a few things, allowing them to give advice to you
Ok sounds good . I didnt realize that i was that underpowered. The resolution ive been working with i believe is 1080 1920 from a hd camcorder. And yes i have been using the shadow files also and tried switching to NRT with no difference. Ive now attached a Dxdiag file
Are you sure you have installed the latest patch? I can only see a reference to build 2313. The latest patch is 2524 from here https://www.cyberlink.com/support/powerdirector-ultra/patches_en_US.html
Yes i have installed the update. i just did it again to make sure and no changes
If you click on PowerDirector in top right hand of screen. What version shows in window that opens?
It says Powerdirector 16.0.2524.0
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Hi there,
Im totally a newbie when it comes to this stuff . I am having the exact same problem. Ive just puchased powerdirector 16 about a month ago. Everything has been running perfectly smooth in my timeline preview and the playback has been perfect since day 1. At once i opened the program and it took longer than normal to open the project and hangs at 80% for a few minutes. ive tried creating a new simple project with 3 short clips with no effects and same thing happens. I can watch clips directly from library just fine. Playback is super choppy and the whole program is really slow now. This just happened at once! Ive tried lowering preview quality, disabling Hardware acceleration, uninstalling and reinstalling powerdirector. All updates have been done. Ive contacted support but got a pretty generic response but i still tried all their suggestions with no change. The program is basically unusable
Any suggestions????
Thanks!
Powerdirector 16
Windows 10
intel core i3 7th gen
8gb ram
850gb free space
Adrian
Your machine is way underpowered for PD16. You are running an i3 which is OK for spreadsheets and that sort of stuff, but HD Video editing NO. You might just get away with 8gb of RAM, but not for long. For this high powered work I would suggest an i7 at least with at least 16gb of RAM
Thank you very much for you response! I know very little about computers. So my question is why did this just happen overnight? it was working flawlessy for a month. It was really fast actually. The computer is only a month old too.
That's a good question, but you are asking a lot of an i3. It would be a good idea if you posted the DxDiag file of your PC so that others can comment.
First of all, what is the resolution of the material you are trying to work on when the problems occur. The higher the resolution the harder your PC will have to work. By what you say, you have tried most things such as preview quality and HA disabling. You didn't say if you have tried using shadow files. Shadow files could make a big difference as could working in non-real time. Non-Real Time is designed to help underpowered machines cope by slowing things down. Beware though, with NRT there is no audio, it's still there, but it's muted while you edit.
The DxDiag file will tell the members a few things, allowing them to give advice to you
Ok sounds good . I didnt realize that i was that underpowered. The resolution ive been working with i believe is 1080 1920 from a hd camcorder. And yes i have been using the shadow files also and tried switching to NRT with no difference. Ive now attached a Dxdiag file
Are you sure you have installed the latest patch? I can only see a reference to build 2313. The latest patch is 2524 from here https://www.cyberlink.com/support/powerdirector-ultra/patches_en_US.html
Yes i have installed the update. i just did it again to make sure and no changes
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Hi there,
Im totally a newbie when it comes to this stuff . I am having the exact same problem. Ive just puchased powerdirector 16 about a month ago. Everything has been running perfectly smooth in my timeline preview and the playback has been perfect since day 1. At once i opened the program and it took longer than normal to open the project and hangs at 80% for a few minutes. ive tried creating a new simple project with 3 short clips with no effects and same thing happens. I can watch clips directly from library just fine. Playback is super choppy and the whole program is really slow now. This just happened at once! Ive tried lowering preview quality, disabling Hardware acceleration, uninstalling and reinstalling powerdirector. All updates have been done. Ive contacted support but got a pretty generic response but i still tried all their suggestions with no change. The program is basically unusable
Any suggestions????
Thanks!
Powerdirector 16
Windows 10
intel core i3 7th gen
8gb ram
850gb free space
Adrian
Your machine is way underpowered for PD16. You are running an i3 which is OK for spreadsheets and that sort of stuff, but HD Video editing NO. You might just get away with 8gb of RAM, but not for long. For this high powered work I would suggest an i7 at least with at least 16gb of RAM
Thank you very much for you response! I know very little about computers. So my question is why did this just happen overnight? it was working flawlessy for a month. It was really fast actually. The computer is only a month old too.
That's a good question, but you are asking a lot of an i3. It would be a good idea if you posted the DxDiag file of your PC so that others can comment.
First of all, what is the resolution of the material you are trying to work on when the problems occur. The higher the resolution the harder your PC will have to work. By what you say, you have tried most things such as preview quality and HA disabling. You didn't say if you have tried using shadow files. Shadow files could make a big difference as could working in non-real time. Non-Real Time is designed to help underpowered machines cope by slowing things down. Beware though, with NRT there is no audio, it's still there, but it's muted while you edit.
The DxDiag file will tell the members a few things, allowing them to give advice to you
Ok sounds good . I didnt realize that i was that underpowered. The resolution ive been working with i believe is 1080 1920 from a hd camcorder. And yes i have been using the shadow files also and tried switching to NRT with no difference. Ive now attached a Dxdiag file
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Quote
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Hi there,
Im totally a newbie when it comes to this stuff . I am having the exact same problem. Ive just puchased powerdirector 16 about a month ago. Everything has been running perfectly smooth in my timeline preview and the playback has been perfect since day 1. At once i opened the program and it took longer than normal to open the project and hangs at 80% for a few minutes. ive tried creating a new simple project with 3 short clips with no effects and same thing happens. I can watch clips directly from library just fine. Playback is super choppy and the whole program is really slow now. This just happened at once! Ive tried lowering preview quality, disabling Hardware acceleration, uninstalling and reinstalling powerdirector. All updates have been done. Ive contacted support but got a pretty generic response but i still tried all their suggestions with no change. The program is basically unusable
Any suggestions????
Thanks!
Powerdirector 16
Windows 10
intel core i3 7th gen
8gb ram
850gb free space
Adrian
Your machine is way underpowered for PD16. You are running an i3 which is OK for spreadsheets and that sort of stuff, but HD Video editing NO. You might just get away with 8gb of RAM, but not for long. For this high powered work I would suggest an i7 at least with at least 16gb of RAM
Thank you very much for you response! I know very little about computers. So my question is why did this just happen overnight? it was working flawlessy for a month. It was really fast actually. The computer is only a month old too.
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Hi there,
Im totally a newbie when it comes to this stuff . I am having the exact same problem. Ive just puchased powerdirector 16 about a month ago. Everything has been running perfectly smooth in my timeline preview and the playback has been perfect since day 1. At once i opened the program and it took longer than normal to open the project and hangs at 80% for a few minutes. ive tried creating a new simple project with 3 short clips with no effects and same thing happens. I can watch clips directly from library just fine. Playback is super choppy and the whole program is really slow now. This just happened at once! Ive tried lowering preview quality, disabling Hardware acceleration, uninstalling and reinstalling powerdirector. All updates have been done. Ive contacted support but got a pretty generic response but i still tried all their suggestions with no change. The program is basically unusable
Any suggestions????
Thanks!
Powerdirector 16
Windows 10
intel core i3 7th gen
8gb ram
850gb free space
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