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Thanks, ynotfish.
I've just installed v2 on my main Windows 7 (32-bit) system and again, I only have the one profile.
Also, I have no Intelligent SVRT profiles available on Win 7, but I have two custom ones on Win 10.
That shows it's either an incompatibility with 32-bit Windows or it's a problem with Windows 7.
It's crazy that this can be, especially when the software boasts about its "Ultra HD 4K" capabilities in the "About" box.
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I think the splitting into separate videos is different to the overheating issue, which stops the video completely on higher resolutions.
As for AD1 and AD2, are they both the Samsung-branded ones that you got from the Samsung website?
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Thanks for your help, Hatti.
I've installed v2 on a different machine and I now have the remaining profiles.
So I don't know if it's v2 that's fixed it or if it's the other machine that's on Win10.
I'll try it on my original Win7 machine over the weekend.
As for activation, v2 was kind enough to offer me the choice of activation code or serial number of the Gear360. I chose the latter!
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I'm not sure it's 2GB limit. I use the 2560x1280 resolution (far from being the highest) and I get about 3.6GB for 11:28 of footage.
Anyway, thanks for looking for the profiles on your system.
I've downloaded and update patch and am now on "ActionDirector HE 1.0.0.2423".
I still only have one profile available.
I'll try v2 as suggested. Can I use the same activation code for it?
(I notice your logo on the top left is orange text on white background, as opposed to v1's white text on orange background!)
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Sorry, I've just seen your attachment and opened it.
It shows that the resolutions ARE available.
I've tried uninstalling and reinstalling the sfotware but I still only ever have one profile.
I have version number "ActionDirector HE 1.0.0.2005".
Are you able to copy any profiles for me to import, please?
By import, I mean paste using File Explorer.
I'm guessing they're XML files of some kind.
Thanks.
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Thanks, Hatti,
That confirms there's something wrong with my software.
I would love to have a 50mbps option.
I have tried to uninstall and reinstall from scratch and it hasn't helped.
My originals are 2560x1280, which MAY explain that only the next lowest option is made available.
Do you have any profile resolutions that match 2560x1280?
As for your comment about quality, the stitched files stored locally look acceptable.
I just wish the edited versions from ActionDirector would actually be close to matching the quality of the originals.
Also, since you have a Gear 360 as well, what's with the limitation of 11:28 (11 minutes 28 seconds) on the videos?
Any longer and the camera splits them into those files.
ActionDirector is unable to combine them seamlessly and there's a gap in the audio.
Seems a bit of a silly design to have such a limitation, force you to use software to stitch, which a) doesn't do it seamlessly and b) causes a heavy loss in quality.
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I have the version that comes with my Samsung Gear 360.
In the list of profiles, I only have one available.
Is this normal? Can I import any others?
At the moment, the only option (whether H.264 or H.265, 25fps or 30fps) is a low 16mbps and the resulting videos look rather dreadful.
I can't believe this is the only "Produce" option available for when you want to edit your videos. Can anyone confirm?
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