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I found the exact cause of the problem, in my case at least.
The problem only happens if you play an Ultra HD disc in SDR only, and choose to hide the option to ask again.
If you let PowerDVD ask that question everytime, the problem no longer occurs.
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I'm having the exact same problem with certain Ultra HD Blu-ray discs from Disney, the blue controls along the bottom aren't responsive and can't be hidden, when using PC mode. If I try TV mode, the BD/DVD title bar along the top can't be hidden either.
Did anyone manage to solve this problem?
I'm using PowerDVD 21, on Windows 10. Pro
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