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DavidT42:
If Windows 10 was successfully activated on your computer, then you don't need to buy a copy. Microsoft will have stored your computer specs and will know that your computer is licensed for Windows 10. If you want to do a clean install, you can just download their media creation tool. See this link. With Windows 10, there are no licence keys, per se, like previous versions of Windows.
Have a great day.
Regards,
-Phil
Now this, this is awesome! Thanks!
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I wonder if something went with it and I need to just buy Win 10 and do a reload.
If you don't own Win 10, what did you install to get it? Personally, I would stay with Win 7.
I did the free upgrade to Win 10 from Win 7. After I built my current rig (last month), I loaded Win 7 onto it, to re-do the free upgrade and had horrible issues with my hardware trying to run on Win 7. It simply did not like it. Drivers wouldn't load, hardware wouldn't work, etc.
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... Here you go. .. 
looking at your dxdiag.txt it just jumps right at you. if the PD is loaded in C:\ drive then you don't have at least 60-100GB for virtual memories that is needed by the PD. another crash is due to your PD not communicating to CL. yes, PDHanumanSvr.exe needs the comms. lastly windows media player got a problem, too.
my recommendations for a ssd or hhd is minimum 500GB!!!
Ah, okay cool. So by installing PD on my SSD, I was actually hindering myself. I've got a couple of much larger drives that I haven't installed but I figured it would be better to have it all on the SSD as opposed to a HD. It appears I was very mistaken. I'll reload it onto one of my HDs. I'll lose the speed of the SSD but gain piles of space (mostly empty TB drives).
I'll look into the other errors. What is CL that PD is not communicating to?
You know this all went to hell when I finally removed (Via Disc Cleanup) the Windows.Old file from upgrading from 7 to 10 this weekend. I wonder if something went with it and I need to just buy Win 10 and do a reload.
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go ahead and attach your DxDiag.txt.
Here you go. After I shut everything down and restarted Power Director, it ran the 4K video better, but it's just locking up again...and constantly shutting down and restarting seems counter productive.
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UPDATE: Unfortunately, using the shadow files didn't help. The 4K file (2Gb file converted in about 5 minutes) locked up in the same place.
Anyone have any thoughts?
Thanks again,
David
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welcome to the forum.
make sure to enable and use the Shadow Files...
happy happy joy joy
PepsiMan
'garbage in garbage out'
Roger that. I'll give that a try when I get home tonight. I do know for a fact that Shadow Files are off.
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Hey all,
When I try to work with 4K video or increase the speed of a regular video more than about 8x, the video plays for a while then starts stalling, then stops completely. If I stop it, I can start it again but it just does the same thing. I'm pretty sure it's not the computer as I can play the 4K video on another player with no problems. It seems like it's filling up a buffer and then hanging up. Any help with this would be greatly appreciated!
PowerDirector 16 (just purchased /downloaded this weekend)
Computer:
- i7-7700 4.2Ghz running Win10 fullly updated
- 16gb RAM
- GeForce 1080 w/8 GB ram with the latest drivers
- all the files and the program are on the SSD C: drive..
- Just to double check the computer, I did a 3D Mark benchmark and it scored over 12,000 on the medium setting (which was apparently higher than 98% of other computers so I don't thing the comp is the issue).
Many thanks!
David
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