welcome to the forum.
make sure to enable and use the Shadow Files...

happy happy joy joy

PepsiMan
'garbage in garbage out' 'no bridge too far'

Yashica Electro 8 LD-6 Super 8mm
Asrock TaiChi X470, AMD R7 2700X, W7P 64, MSI GTX1060 6GB, Corsair 16GB/RAM
Dell XPS L702X i7-2860QM, W7P / W10P 64, Intel HD3000/nVidia GT 550M 1GB, Micron 16GB/RAM
Samsung Galaxy Note3/NX1

Quote welcome to the forum.
make sure to enable and use the Shadow Files...

happy happy joy joy

PepsiMan
'garbage in garbage out'

Roger that. I'll give that a try when I get home tonight. I do know for a fact that Shadow Files are off.

UPDATE: Unfortunately, using the shadow files didn't help. The 4K file (2Gb file converted in about 5 minutes) locked up in the same place.

Anyone have any thoughts?

Thanks again,
David

go ahead and attach your DxDiag.txt.

happy happy joy joy

PepsiMan
'garbage in garbage out' 'no bridge too far'

Yashica Electro 8 LD-6 Super 8mm
Asrock TaiChi X470, AMD R7 2700X, W7P 64, MSI GTX1060 6GB, Corsair 16GB/RAM
Dell XPS L702X i7-2860QM, W7P / W10P 64, Intel HD3000/nVidia GT 550M 1GB, Micron 16GB/RAM
Samsung Galaxy Note3/NX1

Quote go ahead and attach your DxDiag.txt.

Here you go. After I shut everything down and restarted Power Director, it ran the 4K video better, but it's just locking up again...and constantly shutting down and restarting seems counter productive.

Quote

Quote go ahead and attach your DxDiag.txt.

Here you go. After I shut everything down and restarted Power Director, it ran the 4K video better, but it's just locking up again...and constantly shutting down and restarting seems counter productive.

First, you have errors showing at the bottom of your Dxdiag.txt file, you should fix the causes.

On the 4K processing on the timeline, lowering your preview resolution, will help. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Quote ... Here you go. ..

looking at your dxdiag.txt it just jumps right at you. if the PD is loaded in C:\ drive then you don't have at least 60-100GB for virtual memories that is needed by the PD. another crash is due to your PD not communicating to CL. yes, PDHanumanSvr.exe needs the comms. lastly windows media player got a problem, too.
my recommendations for a ssd or hhd is minimum 500GB!!!

oh, happy happy joy joy

PepsiMan
'garbage in garbage out' 'no bridge too far'

Yashica Electro 8 LD-6 Super 8mm
Asrock TaiChi X470, AMD R7 2700X, W7P 64, MSI GTX1060 6GB, Corsair 16GB/RAM
Dell XPS L702X i7-2860QM, W7P / W10P 64, Intel HD3000/nVidia GT 550M 1GB, Micron 16GB/RAM
Samsung Galaxy Note3/NX1

Quote

Quote ... Here you go. ..

looking at your dxdiag.txt it just jumps right at you. if the PD is loaded in C:\ drive then you don't have at least 60-100GB for virtual memories that is needed by the PD. another crash is due to your PD not communicating to CL. yes, PDHanumanSvr.exe needs the comms. lastly windows media player got a problem, too.
my recommendations for a ssd or hhd is minimum 500GB!!!

Ah, okay cool. So by installing PD on my SSD, I was actually hindering myself. I've got a couple of much larger drives that I haven't installed but I figured it would be better to have it all on the SSD as opposed to a HD. It appears I was very mistaken. I'll reload it onto one of my HDs. I'll lose the speed of the SSD but gain piles of space (mostly empty TB drives).

I'll look into the other errors. What is CL that PD is not communicating to?

You know this all went to hell when I finally removed (Via Disc Cleanup) the Windows.Old file from upgrading from 7 to 10 this weekend. I wonder if something went with it and I need to just buy Win 10 and do a reload.

Quote I wonder if something went with it and I need to just buy Win 10 and do a reload.

If you don't own Win 10, what did you install to get it? Personally, I would stay with Win 7. .
.
Never, under any circumstances, combine a laxative and sleeping pill on the same night.

PowerSpec G310
ASRock Extreme 6 A85X
AMD A10 6800K Quad Core Processor 4.1GHz
16GB DDR3-1600 RAM
EVGA GTX960 Super OC GPU
Windows 7 Pro

Quote

Quote I wonder if something went with it and I need to just buy Win 10 and do a reload.

If you don't own Win 10, what did you install to get it? Personally, I would stay with Win 7.

I did the free upgrade to Win 10 from Win 7. After I built my current rig (last month), I loaded Win 7 onto it, to re-do the free upgrade and had horrible issues with my hardware trying to run on Win 7. It simply did not like it. Drivers wouldn't load, hardware wouldn't work, etc.

DavidT42:

If Windows 10 was successfully activated on your computer, then you don't need to buy a copy. Microsoft will have stored your computer specs and will know that your computer is licensed for Windows 10. If you want to do a clean install, you can just download their media creation tool. See this link. With Windows 10, there are no licence keys, per se, like previous versions of Windows.

Have a great day.

Regards,
-Phil Windows 10 Pro x64
Dell XPS 8930
Intel CoreT i7 (4.6 GHz)
32 GB DDR4-2666 RAM
1 TB PCIe -x4 SSD
NVIDIA GeForce RTX 2060
PD14 Ultimate x64, 4207
CD4 Ultra and AD6 Ultra
Bleeping Computer Malware Response Instructor

Quote DavidT42:

If Windows 10 was successfully activated on your computer, then you don't need to buy a copy. Microsoft will have stored your computer specs and will know that your computer is licensed for Windows 10. If you want to do a clean install, you can just download their media creation tool. See this link. With Windows 10, there are no licence keys, per se, like previous versions of Windows.

Have a great day.

Regards,
-Phil

Now this, this is awesome! Thanks!