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Quote Hi. I am trying to import an H.265 HEVC file (2560x1920) file into PowerDirector 15 but it fails with an error stating “An error occurred while opening this media file in the media library” etc.

I then downloaded the PowerDirector 16 trial version to see if it worked but got the same error.

The file plays just fine with MPC-HC and can also be loaded and edited just fine with Filmora but I need to be able to edit it with PowerDirector.

Does anyone have any idea as to what I am missing?.... or doing wrong?

Many thanks!

David
You may have a CODEC issue, have you tried installing a Mega Version of K-lite Codec Pack?


Hi,

Many thanks for the idea but sadly this is one I have already tried.

Kind regards,

David
Quote
Quote Hi!.... and many thanks for such a quick reply and for redirecting a newbie to the right place in the forum!

Yes... it's 4:3 2560 x 1920 and it was created by a Hikvision CCTV system.

MPC-HC shows the data below for the file.

I would blame Hikvision for a strange layout if it were not for the fact that other systems can read it.

Many thanks!

Kind regards,

David

Video: HEVC 2560x1920 20fps [V: hevc main L5.1, yuv420p, 2560x1920]
General
Complete name : Z:\00000000840000000.mp4
Format : MPEG-PS
File size : 1 000 MiB
Duration : 6 h 16 min
Overall bit rate : 372 kb/s
FileExtension_Invalid : mpeg mpg m2p vob pss evo

Video
ID : 224 (0xE0)
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main@L5.1@Main
Duration : 6 h 16 min
Bit rate : 364 kb/s
Width : 2 560 pixels
Height : 1 920 pixels
Display aspect ratio : 4:3
Frame rate : 20.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Bits/(Pixel*Frame) : 0.004
Stream size : 980 MiB (98%)
Color range : Full
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Text
ID : 189 (0xBD)
Format : RLE
Format/Info : Run-length encoding
Duration : 6 h 15 min
Delay relative to video : 22 s 40 ms


Hi David

As far as PD16 is concerned, I can tell you that H265 is not available in the trial version.

PD15 should handle H265 except for the DELUXE version.

Robert


I was tring to import it into PowerDirector 15 Ultimate and it was failing. I just tried the PD16 trial but understand that this would fail anyway. Not really wanting to shell out more money on PD16 when I only purchased PD15 in December and when we can't be sure that it will work.

Is it time to change to Filmora? I really don't want to do that.

Kind regards,

David
Hi!.... and many thanks for such a quick reply and for redirecting a newbie to the right place in the forum!

Yes... it's 4:3 2560 x 1920 and it was created by a Hikvision CCTV system.

MPC-HC shows the data below for the file.

I would blame Hikvision for a strange layout if it were not for the fact that other systems can read it.

Many thanks!

Kind regards,

David

Video: HEVC 2560x1920 20fps [V: hevc main L5.1, yuv420p, 2560x1920]
General
Complete name : Z:\00000000840000000.mp4
Format : MPEG-PS
File size : 1 000 MiB
Duration : 6 h 16 min
Overall bit rate : 372 kb/s
FileExtension_Invalid : mpeg mpg m2p vob pss evo

Video
ID : 224 (0xE0)
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main@L5.1@Main
Duration : 6 h 16 min
Bit rate : 364 kb/s
Width : 2 560 pixels
Height : 1 920 pixels
Display aspect ratio : 4:3
Frame rate : 20.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Bits/(Pixel*Frame) : 0.004
Stream size : 980 MiB (98%)
Color range : Full
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Text
ID : 189 (0xBD)
Format : RLE
Format/Info : Run-length encoding
Duration : 6 h 15 min
Delay relative to video : 22 s 40 ms
Hi. I am trying to import an H.265 HEVC file (2560x1920) file into PowerDirector 15 but it fails with an error stating “An error occurred while opening this media file in the media library” etc.

I then downloaded the PowerDirector 16 trial version to see if it worked but got the same error.

The file plays just fine with MPC-HC and can also be loaded and edited just fine with Filmora but I need to be able to edit it with PowerDirector.

Does anyone have any idea as to what I am missing?.... or doing wrong?

Many thanks!

David
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