Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet
| Advanced Search >
I have not had any problem until this program was installed. I uninstalled and reinstalled and still no change. I even restored to before I first installed the program. It's just not worth all the bother and time. I think I am going to buck up the money and upgrade my version of Vegas Pro. I have send several crash reports and to date I have recieved nothing back



Quote To add to this issue.. I've dealt with this since PowerDirector 14 and now been using 15 for the past year.



Not to hijack

Windows 7

Intel i7 6700k

RX480

Samsung EVO 960 m.2 drive



No reason to have issues. Brand new updated nothing else windows 7, random crashes at random times Been like this forever. Windows 10 the crashing does NOT occur.
Yes I did reinstall



Quote OK - your Dxdiag result shows problems with:-

1) LiveKernelEvent - Code 141 - Check display drivers up to date & not corrupted. Could be system hardware problem. SFC might fix it. Can't see in what app this occurred.
2) (Magix) MusicMaker.exe (mfc120u.dll) - Might just be a case of uninstall/re-install. SFC might fix it.
3) eSu.exe (CLR20r3) - Possibly a .Net framework issue. This executable is part of Garmin app by the looks of it.

As I said. I'd sort out the first one no matter what. It seems to be associated with all sorts of error conditions and also Radeon graphics.

I'm assuming you've tried a fresh install of PDR.
The scan didnt show any problems and my computer is not over heating.
I am not sure about why the garmin ap shoed anything as i was unaware
it was even open.
Attached is the info



Quote The sources are a sony handy cam and a Typhoon H drone. (The drone video is not the 4K setting)



Quote Aaron, welcome to the forum.

A "dxdiag" is the best first step in figuring out what is happening.
Dxdiag instructions scroll down the page till you find the Dxdiag post.

A short clip from the camera, STRAIGHT from the camera, may be helpful.
While we are at it, what is the camera or source of the files?
The sources are a sony handy cam and a Typhoon H drone. (The drone video is not the 4K setting)



Quote Aaron, welcome to the forum.

A "dxdiag" is the best first step in figuring out what is happening.
Dxdiag instructions scroll down the page till you find the Dxdiag post.

A short clip from the camera, STRAIGHT from the camera, may be helpful.
While we are at it, what is the camera or source of the files?
i have PD 15 and no matter what task I am doing the crashes. only program running at the crash times are McAfee All access

I am working with MP4 Video

I have updated the patch V3424 and still no change

I have 640 GB used out of 1.80 TB

My ststem is Windows 10 Version 1703 OS Build 15063.674

AMD A8-7600 Radeon R7, 10 Compute COres 4C +6G 3.10 GHz

Installed Ram 8.00 GB (6.93 GB Useable)

System Type: 64 Bit, X64 based processor

PLease help!!

Thanks
Go to:   
Powered by JForum 2.1.8 © JForum Team