Messages posted by Batfink

Quote Did you install the Windows 10 Fall Update? It has caused problems for some.

I just loaded a 360video into the program and it played and converted OK. When yiou load the file from the camcorder into the program, did you preview the 360 by selecting the 360 icon below the preview screen?

the clips stitch together fine and are previewable in teh 360 mode. Its when it gets produced that it seems to loose it's 360 VR

I have just removed the Jan GEAR 360 software and replaced it with the October software.... maybe that might help?

I now also have an issue with my SM-C200 Gear 360 camera and ActionDirector software unable to convirt video images into 360 VR video.

While in the ActionDirector software is shows the clips as a 360 VR video when it is published it only converts as a panoramic video. I have tried ALL combinations I can work out but still no change.

Past videos have been converted to 360 VR video with minimal fuss but it has been 30+ days since I did a conversion.

Has there been a change to some software or process that has caused this? I have updated all software on both camera and laptop while trying to sort a solution in the past 5 hours.

Is there a basic step I am failing to follow even after comlpeting the tutorials, step by step, several times in the past 5 hours?

Right now I see my Gear 360 VR as a very expensive paper weight and lousy action cam.

Help would be appreciated

Currently replacing my ActionDirector software (was the January release but showed as current) with most recent release on the Samsung site.... Will update if that fixes issue