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Thank you...at least it got some response. We have tried so many avenues for help and last night I came across the forum and in desperation put the help plea. I will find all the things you said and psot them but please do give us poor souls some leeway without being so harsh.
Jo
And yet another who has problems. Since October we cannot access the files we had previously done. We cannot open the files in any format at all. The completed files which included music have....cleared the music and made the pictures...."unclick" into each other. What a mess and what a waste of time and valuable beautiful memories....lost!!!
Any hlep would be so appreciated. What should we be doing?
Jo
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