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Thanks for the help! The patch seemed to fix the problem. I find it strange that Cyberlink would not add the patch or have directions to install it when you install the program to begin with. Especially since I downloaded the digital copy of the software from their website.
Thanks again,
Eric
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Quote
Ericl, welcome to the forum. Your dxdiag shows a few faults at the bottom, not all appear to be PD13-related. In addition, your graphics card is woefully underpowered, especially if you are using any HD files at all. Your card's benchmark
What is the EXACT version and build of PowerDirector you are using, and have you looked at any updates yet? Update page
Thanks for the reply. I am using this build 13.0.2104.0
Not sure if your the update page was supposed to bring me to a place where I could update my current software or upgrade to a newer version.
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Hi,
I just recieved powerdirector13 for x-mas. I have been trying to import and trim a few short mp4 clips that I have taken with my phone. I have had success with a few of the clips but now it is just making the program hang so I have to force close it. This is now happening every time I try to use it so the program is basically unusable. The hanging has been happening when try to import a new video. There has been no error message just a spinning blue circle.
I am running win10
intel i7
16gb ram
intel hd graphics 620
250gb ssd
Thanks for any help in advance.
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