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Thank you Carl.

I should have said that I tried to install the visualC++ as you advise but it would not install either.

After trying many times using different methods it seems PA 14 is now installing. Very strange that it wouldn't install after a dozen attempts but then it did.

Thank you for your reply.
I recieved a new laptop and PowerDirector 14 Ultimate suite yesterday. I first updated windows 10 then attempted to install PD14.

I get th following error message:



"This proccess cannot continue because the Microsoft visual C++ 2008 REdistributable Package SP1 (x64)

install was unsuccessful... the installation will now abort."



My system has visual C++ 2012 installed so it seems PD is trying to install an older version?

Any help would be greatly appreciated. Thank you.



My system is an Asus N552VW i7-6700HQ

16GB ddr ram. Geforce GTX 960 video card.



Thanks for any replies



Rod
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