Messages posted by Drew08

Hi. Thanks for the reply. We will try the things you recomended later in the day after we come home.

As for what we edit, it is usually 1080p MP4's 30fps. The length of the footage in the timeline seems to have no effect on the freezing since we have done short 2 minute videos and long nearly 40 minute videos.

Again thanks for the help, and we will get back with you shortly.

Hello. I am a YouTuber and have been using Powerdirector 12 for the past 4 years on a low end computer without any issues (I love it). I recently (about two weeks ago) purchased a brand new much-higher spec computer and installed Powerdirector 14 onto it.

Powerdirector 14 runs smoothly but then all of the sudden it will freeze up and stop responding. It does this at completly random times. Sometimes when rendering, sometimes when importing, sometimes when editing a title, etc. Basically it does not seem to be triggered by any specific task. Like I said it just goes from smooth and fast to froze.

The computer itself is not frozen only the program. I check the task manager and the resources are not anymore than 50% so I don't think it has to do with the computers capabiliy. Like I said I have been using PD on a vey low end device for a long time and have had no issues like this ever.

I attached the DxDiag.txt if that would be helpful.

Any help would be greatly appreciated. I save very often but it is still making it very difficult to get work done since it freezes often.

Thanks in advance!