Messages posted by Michael

I'm having the same issues. This is my crash report

<?xml version="1.0" encoding="UTF-16"?>

-<CrashInformation VERSION="2.5">

<ID Value="DB809429-5D04-4E93-8B2E-408BAED50E63"/>

<UUID Value="S-1-5-21-1106568196-2333800423-3159260654-1001-ED4CC1E6-56F5-4C4F-AE40-C8DC5DE4C4E3"/>

<SR Value="VDE141006-01"/>

<ProductName Value="PowerDirector"/>

<AppName Value="PDR12.exe"/>

<AppVersion Value="12.0.3403.0"/>

<VersionName Value="12.0"/>

<VersionType Value="Ultra"/>

<Is64BitOS Value="1"/>

<OSName Value="Windows 8.1 Build 9600"/>

<GDICount Value="665"/>

<VMSize Value="430 MB"/>

<VGAName Value="Intel(R) HD Graphics Family" DriverVersion="10.18.10.3574"/>

<CPUName Value="Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz"/>

<ModName Value="CAPLib.dll"/>

<ModVersion Value="4.0.0.1210"/>

<ExceptionCode Value="0xC0000417"/>

<Offset Value="0x0000000000039BB8"/>

<SendLogUrl Value="http://boomerang.cyberlink.com/prog/util/boomerang/sendlog.jsp"/>

<SessionTime Value="15"/>

<MTBF Value="15"/>

<AbnormalTermCount Value="0"/>

<AppLanguage Value="ENU"/>

</CrashInformation>