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Had a similar issue with PowerDVD 14. Looking at the error report it's a permissions issue and lies within the registry. It seems the permissions aren't carried across on the HKEY_CURRENTCONFIG registry key. A quick and dirty solution is to make sure Full Control is ticked for HKEY_CURRENTCONFIG/Software - this will need to be ticked for all users in the list. This sorted this issue (and many others from other vendors) for me, anyway.
It's not news that Windows 10 significant update screwed up things.
Your suggestion seems quite clever to resolve Windows 10 update mass.
Are there any screenshots available as reference? I'm worried if I do it myself, it might corrupt the registry.
Tks a lot.
Hi - I've taken the following from a similar post I put up on the PD15 forum...
Understand your frustration. Similar issue here. However, I work as
a software developer and something at my work cropped up and it turned
out to be a registry permissions issue (not sure if you're au fait with
any of the terminology). On one of the bug reports I look at for
PowerDVD14 it mentioned a similar permissions issue as the root cause.
You could try this...it worked for me and the errors have gone...
Open RegEdit (windows + R, then type RegEdit and click OK).
Locate HKEY_CURRENT_CONFIG on the left-hand side. Expand it and select Software. Right-click Software and select Permissions...
In turn, select each item in the 'Groups or user names:' list. For
each one of these, make sure 'Full Control' is ticked in the checked
list below. Once you've done them all, click OK. Close the registry
editor.
Try the applications again. Hopefully you may progress further than an error report.
Cheers
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I do not feel i am over stepping my bounds or being unreasnoble by DEMANDING you fix your product to at least the point where we can run them without crashing my products are
AudioDirector 7 Ultra MediaEspresso 7.5 Deluxe PhotoDirector 8 Deluxe Power2Go 11 Platinum PowerDirector 15 Ultimate PowerDirector 14 Ultimate PowerDirector 14 Ultimate PowerDVD 17 Ultra AudioDirector 6 Ultra PhotoDirector 7 Ultra PhotoDirector 5 Ultra Power2Go 10 Deluxe PowerDVD 16 Ultra PowerDVD 15 Ultra PowerDVD 14 Ultra
My Paypal Historie seems to have problems but the products above are just some, i have estimated i spent about
2 197.77 U.S. dollars since 2014 on your products and i have products from as far back as 2009 but can't find the billing so i have excluded it
so am i being unfair DEMANDING you fix the problems with your products Windows 10 CU is now almost 1 month old plenty of time to get your software sorted, i do not think i am alone when i say if this problem is not sorted i will stop buying your products and launch a campaign on twit FB ins, and every other online media to inform people about your lack of no your refusual to fix the problems
you must have some people on your staff with brainz fix it
"Just to clear up Cyberlink did not break anything the Windows 10 CU did" Cyberlinks products are still high value but needs to be fixed with MS CU btw MS brokew there own sql server but still release the CU so my 2 backup programs i have a lifetime licens on both, but i can only say, if i had the licens on paper there is only 1 use for them now, ill spare you the details, brb "bathroom break"
So i am being abit unfair, i know but still 1 month should be enough time to make a "dirty fix" or what?
do you other members who spent a fortune aggree or am i being a jerk and expecting to much
Hi
Understand your frustration. Similar issue here. However, I work as a software developer and something at my work cropped up and it turned out to be a registry permissions issue (not sure if you're au fait with any of the terminology). On one of the bug reports I look at for PowerDVD14 it mentioned a similar permissions issue as the root cause.
You could try this...it worked for me and the errors have gone...
Open RegEdit (windows + R, then type RegEdit and click OK).
Locate HKEY_CURRENT_CONFIG on the left-hand side. Expand it and select Software. Right-click Software and select Permissions...
In turn, select each item in the 'Groups or user names:' list. For each one of these, make sure 'Full Control' is ticked in the checked list below. Once you've done them all, click OK. Close the registry editor.
Try the applications again. Hopefully you may progress further than an error report.
Cheers
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Had a similar issue with PowerDVD 14. Looking at the error report it's a permissions issue and lies within the registry. It seems the permissions aren't carried across on the HKEY_CURRENTCONFIG registry key. A quick and dirty solution is to make sure Full Control is ticked for HKEY_CURRENTCONFIG/Software - this will need to be ticked for all users in the list. This sorted this issue (and many others from other vendors) for me, anyway.
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