Messages posted by Mr.X

So... did you have any luck with the nvidia guys? I'm in a similar predicament. PD14 wouldn't utilize the nvidia card. I upgraded to PD16 thinking that would solve the issue. Nope.

edit: 15 minutes later: applied the fix described here:
https://forum.cyberlink.com/forum/posts/list/90/46836.page

Success!

Quote

Quote I have a less than 1 year old laptop with dedicated Nvidia GTX970 and an integrated Intel HD 530.

I find it incredibly frustrating that this product does not work with Nvidia as advertised when I purchased it. Every other graphic intensive program I own.. and I have a lot .. easily switches to use the Nvidia card when graphic acceleration is of key importance.

Is it really Nvidia's fault or is PowerDirector coded incorrectly to make the switch happen?

Can someone form Cyberlink please answer why your software does not work with all modern day laptops with dual graphic card setups.

Thanks.

Have you asked Cyberlink's Tech Support? They may be able to get to the software designers and get an answer for you. If they do, please share it with us.

I sent a support request in on September 29th. 10 days ago. I am still waiting to hear back. I have checked the Nvidia forums and there are many people there also with this issue but no one seems to hear anything from Cyberlink or Nvidia. Seems like neither side is really interested in resolvoing this issue. Very frustrating.

I heard back form Cyberlink and they say that their software is fully compliant and that the issue is with Nvidia. I find this funny as Cyberlink used to bundle software with Nvidia graphics cards. The fact that they don't have a better working relationship and they are asking me the end user to resolve this with nvidia is a bit weird.

I have spent the last hour chatting with Nvidia, doing full clean installs etc and nothing works, so they have agreed to escalate this with the software development team and see if this goes anywhere. FIngers crossed. If it doesntI will switch software and try to get a refund. THey advertise NVIDIA compatability but they don't follow through on it!