|
|
|
After updating to Windows 8.1 and having issues with producing and burning the tip to unchecking the fast video rendering box worked like a charm. Thank you. Tech support was useless. Maybe someone should clue them in so they can aid other users who do not use the forum.
|
|
|
|
After supplying PD Tech Support with all requested info on my system, type of video, etc. 2 weeks ago I have not heard from them. I had to download several analytical programs to do this. It was time consuming and tedious. Now I hear nothing from them. A simple reply of we're working on it would be nice. But it's as if they are ignoring it now that there apparently is no solution at hand. Customer service?????
|
|
|
|
Thanks for the info on Power Director 12. I was thinking about trying it as a solution also. Now I won't waste my money.
|
|
|
|
Tech. support needed more info. on my operating system, type of video, etc. Supplied them with all that. So far waste of time. Very frustrating. Maybe time for a new video editing program.
|
|
|
|
I am experiencing the same problems after updating to Windows 8.1. I have installed their patch and it made no difference. Uninstalled and reinstalled and no help. Cannot produce or burn. If anyone knows a fix please post.
|
