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The problem lies within the latest patch (v3318 ) of PowerDVD 11. It might have something to do with Windows update but even so it is a problem within PowerDVD 11 v3318..
Well, I'm getting the issue with a recently installed copy of PDVD-12.
And I do *not* believe it has anything to do with Windows updates.
I've raised a ticket.
Thank you. I've tried that one. The Support guys have supplied a patch and a "fix". Neither worked, yet. I'm getting back to them.
Okay, so I raised a trouble-ticket and got a patch and some advice. PDVD-12 still doesn't work. It's not the machine, nor the BD-drive as VLC runs BD's perfectly. It's Cyberlink's stuff.
After some back-and-forth Cyberlink Technical Support suggested I send them reams of logs from my machine (bugger that for a game of soldiers, I value my privacy too highly) and run endless tests, "upgrades" and patches.
No, thank you. I had thirty years of working in mainframes, supercomputers, PC's and clusters and I'm too old, tired and hot to bother with any of that. It's supposed to be a commercial product that runs on PC's and plays discs. It is *NOT* supposed to be either an intelligence test or *work*. If Cyberlink want me to be an alpha-tester for their broken software they can damned-well *pay* me the going rate.
As they are never going to do that, stuff them. I am well outside their seven day return period so they won't let me bin their software and get a refund of the money I wasted on it, not even a partial refund. That is typical of money-grabbing, no-ethics business practices today so I can't say I'm really surprised. [I encountered similar stonewalling just after my wife died so I do have experience of how fixed minded these companies can be.]
I still don't want their complex, bloated, broken crud on my machine. And I'll be recommending to anyone who asks that they avoid all Cyberlink products. Not that the company will care, but I wouldn't want anyone to suffer the disappointment I have.
All I wanted was software that had a small chance of working and I am not using some weird *Nixxy OS with an emulator or something else arcane, it's all vanilla Windows. It should have worked "right out of the box". From my experience and these fora Cyberlink seem to be unable to provide that.
VLC can do it, so it can't be *too* difficult.
Anyway, I'm a very disgruntled ex-customer.
The problem lies within the latest patch (v3318 ) of PowerDVD 11. It might have something to do with Windows update but even so it is a problem within PowerDVD 11 v3318..
Well, I'm getting the issue with a recently installed copy of PDVD-12.
And I do *not* believe it has anything to do with Windows updates.
I've raised a ticket.
The problem lies within the latest patch (v3318 ) of PowerDVD 11. It might have something to do with Windows update but even so it is a problem within PowerDVD 11 v3318..
Well, I'm getting the issue with a recently installed copy of PDVD-12.
And I do *not* believe it has anything to do with Windows updates.
I've raised a ticket.
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