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Did you play other sounds at the time (music, youtube movies, whatever,...)?
Because my sytem sounds also seem unaffected, but I'm not getting any sound.
Also, I'm not sure if this may have anything to do with it, but I'm working on a laptop.
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Yup, when I play the audio from my TV (i.e. HDMI), everything works as it should.
When I use my laptop speakers/Headset (Realtek HD audio),
pausing the movie will disable all sound on my system.
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Using the HDMI, there seems to be no problem.
The problem seems to be related to the speakers
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File is in the attachments
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- PowerDVD full Version
- PowerDVD SR Number: DVD120806-01
- PowerDVD TR Number: TR130321-040
- Operating System: Windows 8 Pro x64
- Do you use administrator or restricted user account? Admin account
- Is your PowerDVD a Retail product or bundles with HW? No, digital download
- Used Audio device: Headset
- Used Audio device driver version: Realtek HD Audio
- The Audio setting in PowerDVD and in OS (default devices): PowerDVD - Default options (no changes made to this); OS: Speakers
- Used ODD drive (full model name and Firmware Version) - Optiarc BD ROM BC-5650H (version: 6.2.9200.16384)
- Used Display(s): 2 - Laptop screen & Samsung smart TV
- What kind of display connection (HDMI/DisplayPort/VGA/DVI) : HDMI
- What Display refresh rate do you use while Playback (24/25/50/60/120/...) - 60Hz (Screen default)
- Are you using single or dual monitor environment: Dual monitor
- Are you using clone or extended mode (if use two display): Extended mode
- What kind of Antivirus SW are you using: ESET Smart Security
- Which Internet Browser Software is installed: Chrome (and internet explorer, windows default)
- No virtual ODD's
- No aero on windows 8
- Do you use Hardware acceleration/Software Decoding or TrueTheater Effects? HW acceleration decoding
If you need any more information, please let me know
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Can we please get an update on this?
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I autolaunch powerdvd when I insert a bluray disk (or regular dvd).
For pausing, I tried both clicking the pause button, as well as using the spacebar
I'm currently testing a number of scenario's, I'll update when I'm done
EDIT: tried both regular as well as cinema mode, no difference.
pausing PowerDvd mutes all system sound, while say pausing Windows media player works fine.
The problem seems to be related to be windows 8 specific:
I upgraded from 12 to 13, so I could still play it with powerdvd 12.
When I was still running windows 7, I didn't have this problem with PowerDvd 12,
I do now, however.
If you could tell me exactly what information you need (which steps I need to take) for testing,
that might help with identifying the problem.
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Hi,
I quickly did some tests, and the problem seems to be limited to blurays. Video files and regular dvd's are fine.
As for reproduction: Pause during the playback of a bluray movie
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Hi,
I found a bug with powerdvd 13 (may have existed in previous versions).
When I pause a movie, it mutes all my sound (including sound from other applications).
Could you look into this, it's quite irritating.
I'm using powerdvd 13 on windows 8.
thanks
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