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Quote: That's uncommon from my experience. I'm not sure if this will help, but I unchecked "Check for Product Updates" after the installation. It's under Player Settings>General tab.

If the problem persists you might want to uninstall the application and start over. After you uninstall the app, run the "CLCleaner For PowerDVD 13" which can be found on Cyberlink support site by googling that phrase.


Ok, so I uninstalled the program and run the CLCleaner, rebooted and reinstalled. It is working.

Thank you very much for your help.

I bought Powerdvd 13 less than a month ago. It has been working flawlessly. Today, out of the blue, the program started to ask for the activation key everytime I launch the app. The thing is it says the key I have is incorrect and closes the app. The key is the one I have when I bought the app, so I don't know what is going on.

If anyone can help I would be grateful.
I've got the same problem.
I'm using a Hp 2311Gt Passive 3d monitor which included powedvd 10 and it didn't have any problems playing 3d content in windowed mode. Now with powerdvd12 is only possible in fullscreen. How is that possible?

I'm using a Radeon HD 5570.

If anyone has an explanation for this would be really appreciated.
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