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Hi Laurence. I'm not sure if this is the issue you're having but I had the same thing happen and was told the following:

If you're inserting pictures & titles in between others and you want it all to stay in sync, unlock the tracks & make sure you've checked "Link all tracks..." in Preferences > Editing. Everything will shift when you insert or remove things.
I'm having the same issue about 'remove & close gap' but when I right click, the "Remove & Close Gap" is ghosted and it won't let me. Anyone know why that is??? It's cost me a lot of time manually moving each photo over and my deadline is Oct 5th.
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