Messages posted by MJHamilton

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PowerDirector (previous versions) » mp4 files from Flip UltraHD wont import into PowerDirector v8 » Go to message

Quote: If it won't work even with the sample files then I would say it would require an uninstall and re-install.

Yes definitely strange with the _ there is also one at the front of the file name as well. I just downloaded it again just to make sure and it is still there when it gets to my computer. Very Strange indeed.....computers who would have one.

Cheers

Robert S

hmmm.. that is the only thing I haven't done.. a complete uninstall and reinstall.. I am pretty sure HP make the OE software available via one of their apps.. I will try this

PowerDirector (previous versions) » mp4 files from Flip UltraHD wont import into PowerDirector v8 » Go to message

Quote: Hi Martin,

Did you see my post about your video having the extension .mp4_ instead of just .mp4. When I removed the "_" at the end of the extension it works fine in my machine. I just produced a normal .wmv video with your amended video.

Lastly I will say again when I import your video with the "_" at the end and click on properties it shows up in PD as a .jpeg photo.

Cheers

Robert S

thanks for the response.. not sure where your _ is coming from as none of my source files and not even the one I uploaded to the skydrive has this on the suffix.. very weird that you are finding this

Just to clarify now that my upgrade to 3022 fixed all my import issues.. I can edit videos with no issues but it has broken my produce section so I cannot create the files to export or make dvds with.. this was working in my previous build

This new breakage is not file type dependant.. it wont work even with the sample files provided with pd8 so it is pretty terminal

PowerDirector (previous versions) » mp4 files from Flip UltraHD wont import into PowerDirector v8 » Go to message

ok.. fix one issue break another

I can import videos and use all the features to edit as expected.. great stuff

however

Now my produce section is broken.. I cannot create any files so have hit another wall

by defaul avi is selected but there are no options to choose quality or other options - if I hit go it immediatly says it has vompleted the task by no file is created
If I select mpeg1,mpeg4,avc again no options are selected and if I hit go the software closes straight away
If I select mov, wmv, mpeg2 the software just closes with an error

I am again stuck.. this part was working fine with non mp4 files before my upgrade but it no broken

Any more ideas?

PowerDirector (previous versions) » mp4 files from Flip UltraHD wont import into PowerDirector v8 » Go to message

guys.. I can only say thanks.. your help pointed me to the version

Just ran the 3022 patch and now the files import with no issues

So my issue was the 2906 build having issues with my mp4 files from the Flip camera

Issue resolved many thanks

PowerDirector (previous versions) » mp4 files from Flip UltraHD wont import into PowerDirector v8 » Go to message

guys majy thanks here are some more details

1 - the file on my system - the mp4 plays on my system in Quicktime with no issues
2 - DVD Suite Gold - this is an OEM bundle upgrade to the HP Installed DVD Suite Deluxe that comes preinstalled laptop - you cannot buy this on its own.. it includes PD8.00.2906, youcam3.0.0.2201, powerdvd8.0.1.1110, power2go6.1.4204, phoyonow1.1.0.6904, mediashow4.1.3419.19233 and a toolbox to manage the apps

the most important item here is PD8.00.2906 for the purposes of this exercise

3 - ffdshow - installed this and no changes

4 - last night I reinstalled using the bunble file pulled down from the Cyberlink download site and agin it installed with no issues or errors

The issue is weird.. it lets me select the files and then it either hands on the browser screen for 5 mins and closes the app or the progress bar appears and never moves with the same result

just check windows error log and found

The program PDR8.exe version 8.0.0.2906 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 584
Start Time: 01cb43dd202ba1b5
Termination Time: 85
Application Path: C:\Program Files (x86)\CyberLink\PowerDirector\PDR8.exe
Report Id: 8c1af427-afd0-11df-b3d7-c80aa95483b8

Yhe only thing I see is that is seems to be working on other builds.. anyone using 2906 or should I try to upgrade from the Cyberlink site?

PowerDirector (previous versions) » mp4 files from Flip UltraHD wont import into PowerDirector v8 » Go to message

Quote: Your file imported OK into PD Ultra v2704 running on XP MCE SP3. I'm afraid I can't test with my Win 7 64bit system at the moment.

Cheers
Adrian

thanks for your time.. it is a weird one I have tried pretty much everything now and have a ticket open with support..I only purchased and installed the upgrade a few days ago specifically for use with this camera so am a little frustrated that it doesn't work

Anyone else got any further ideas I would be most grateful

PowerDirector (previous versions) » mp4 files from Flip UltraHD wont import into PowerDirector v8 » Go to message

Just updated my new HP laptop with the DVD Suite Gold from the Cyberlink upgrade site and all seems to have upgraded with no issues or problems

However.. I have a Flip UltraHD camera which uses .mp4 format files in 720p and when I try to import these into the PowerDirector v8 application it simply shows the progress bar for about 5 minutes with no activity, then states there is an error and closes the whole program down.

Would like to get this working if possible.,. other file formats seems to import with no issues just the ones created on this this device do not.

Any ideas or thoughts??.. do I need to remove the apps and reinstall from scratch??.. I have installed the latest DivX codecs but no change

oh.. I have captured a small sample file about 2.5mb in size if someone want to test to see if the issue is just mine

http://cid-ea53332ab160d6fc.office.live.com/self.aspx/.Public/test%20file%20from%20Flip%20UltraHD%20Camera.MP4

my system is a HP G62 laptop with i3, 3gb RAM, win7 64bit so should be up to the job

Thanks
Martin

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