Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet
| Advanced Search >
Well, that would explain why the Trial Version worked while my installers didn't. I have received the free version of PhotoDirector 2011 last year after participating in the Beta Test, which I unfortunately don't have the installer for anymore.

Thank you and the CL guys who helped us. I will try to figure it out with the Customer Service.
Hello Pix,
thank you for getting back at me.

I installed Windows 8 on a clean Partition - so there is no direct upgrade here.
I have also tried to install PhD2011 first and then to upgrade to PhD3 with the Upgrade Version. The PhD2011 in my case is CyberLink.v2105_37772_Spr_PTD110909-01.exe, the PhD3 Version was CyberLinkPhotoDirector3_U.v2621_40829_Spr_PTD120208-02. Both installations fail with the same error. Therefore no version was installed properly.
Looking for an update/patch on the Cyberlink Website, I had found CyberLink.v2719_41168_Spr_PTD120302-03.exe, giving the same error.
However, lastly I could download and install the Trial Version CyberLink.v2719_41168_Spr_PTD120302-04.exe successfully.

I am not sure, if I understood this correctly, but to install the upgrade Version of the PhD3, I would need to install the 2011 Version first?

Translation of the attached error: "The wrong Version of the program is installed. The Installation has been cancelled. Please contact your Application Provider"
Cool, didn't know this was possible in PhotoDirector. Thanks for the hint!
Hi Pix,
Hi Michael,

thank you for the quick feedback. So this means, PhotoDirector is currently(!) not "designed" for Windows 8?
Hi,
I have purchased PhotoDirector 3 as an upgrade Version some time ago. And it ran fine under Windows 7, however I have upgraded to Windows 8 and I cannot install PhotoDirector 3. The Installation stops after InstallShield's checks with the message "The wrong Version of the program is installed. The Installation has been cancelled. Please contact your Application Provider".
I have tried the original Version I had purchased (filenames of the exe packages) CyberLinkPhotoDirector3_U.v2621_40829_Spr_PTD120208-02 and the updated Version CyberLink.v2719_41168_Spr_PTD120302-03. The Installation of PhotoDirector 2011 is denied with the same error message. Interesting is however that the Trial Version works fine, which cannot be "converted" to a full Version by entering the Serial number.

PhotoDirector 3 upgrade V2621 and V2719.
Windows 8 Build 9200 (Final) 64 Bit Version, x64 CPU
Go to:   
Powered by JForum 2.1.8 © JForum Team