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I had this same problem as several other users. My problem was I needed to update the Display Link driver (used to allow my Lenova computer to connect to my TV through the USB). I got the latest 7.0 driver from: http://www.displaylink.com/support/downloads.php
Hope this helps.
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Also would deleteing the registry keys that reference CYBERLINK help?
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In an earlier reply your suggested eliminating third party codecs. What are third party codecs and where would I find them?
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I have tried that and have gone as far back as I can. thx
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Thanks for answering so quickly.
The reason I tried to install the trial again was just to see if it would work.
I realize something I updated or added caused it to crash but since I hadn't run it in awhile I can't pinpoint what that might have been. It's frustrating that the error message doesn't tell you much.
I did try the patches before but I'll try once more.
I'll look through that other link for other options and see what other info I need to post.
Thx
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Seems as if this is a very common problem.
I have a new Lenovo all in 1 computer that PDR10 was working on but all f a sudden it isn't and the dreaded message "PDR10.exe has stopped working" pops up. I tried going back as far as I could to restore but to no avail.
I have since uninstalled and reinstalled PDR10 Deluxe (with QT) also PDR10 Trial version (with QT) also tried uninstalling QT and installed QT from the Apple site but no go.
I've also updated my driver.
I have also run a registry editor (ccleaner) to remove registry items no longer needed (there were some PDR10 and QT items left over from the uninstalls) and reinstalled PDR10 and QT but still the same error.
Hope you might have a few more tricks I could try.
Here's the crashrpt:
<?xml version="1.0" encoding="UTF-16"?>
-<CrashInformation VERSION="1.0">
<ID Value="AD8B58FB-5E98-45DB-9708-C6B92E9C6B5B"/>
<UUID Value="S-1-5-21-2405543781-2304658010-2644764544-1001"/>
<SR Value="VDE110927-04"/>
<ProductName Value="PowerDirector"/>
<AppName Value="PDR10.exe"/>
<AppVersion Value="10.0.0.1012"/>
<Is64BitOS Value="1"/>
<OSName Value="Windows 7 Home Premium Build 7601"/>
<GDICount Value="652"/>
<VMSize Value="402 MB"/>
<VGAName Value="Intel(R) HD Graphics" DriverVersion="8.15.10.2761"/>
<ModName Value="Unknown"/>
<ModVersion Value="0.0.0.0"/>
<ExceptionCode Value="0xC0000005"/>
<Offset Value="0x00000000"/>
<SendLogUrl Value="http://boomerang.cyberlink.com/prog/util/boomerang/sendlog.jsp"/>
</CrashInformation>
Here's some specifics on my system
------------------
System Information
------------------
Time of this report: 8/29/2012, 13:03:52
Machine name: HOMECOMPUTER
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: IdeaCentre B320
BIOS: LENOVO BIOS Rev: 1.0
Processor: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: 4096MB RAM
Available OS Memory: 4008MB RAM
Page File: 1903MB used, 6111MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
Thanks for any help.
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