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I had the same problem with PHD3 after I had imported over 50,00 pics, and having spent a number of days making albums, and filling tons of info into the metadata. Program crashes on opening. Up comes the send data box. I uninstalled (using Revo - on highest setting), and reinstalled (1st 2011, then upgrade to 3). Same problem happens immediately. Did this a number of times. Getting quite frustrated. I was finally able to get back in, by, going to Explorer, showing hidden system files, and deleting EVERYTHING from CyberLink. Then reinstalling 2011, and upgrading to 3.
Unfortunately, ALL my previous work is gone!. Am a little concerned about this happening again.
Any advice from those with knowledge about all this??
Thanks
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