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Hi Fred
I can confirm the build no. was correct...10.0.0.0925. I bought it from Amazon - boxed version as Dafydd says.
Hi Dafydd
Thanks for the comprehensive reply.
Autosave DID help, I found numerous saves and loaded one from just before the sync went crazy. There was just one clip whose video had disappeared and its audio had linked itself to the previous clip. I unlinked it, removed it fromt the timeline and re-inserted it. Everything appeared to be OK so I saved the project (Save As) beginning a new sequence as you suggested.
I created a new folder for Autosaves and altered the Preferences to point to it as you advised. I also copied a few of the 'good' Autosaves into my new folder as longstops in case I ever need to go back that far.
I applied the patch and now the version shows as build 10.0.0.1012.
I will re-test and post any further problems here. I read the thread you linked (your ref 292); the main difference seems to be that Chuck's sync error seems to have been cumulative whereas mine showed a constant 2-second shift over a large part of the timeline.
Really grateful for your help - thanks.
Peter.
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Hello
I'm tearing my hair out over this.
BACKGROUND
I've been working on my first PD project having changed from Adobe Premiere because it was too slow. I've imported my holiday video - about 300 clips - and have been editing it, adding transitions, text and a soundtrack.
I had a problem a few days ago when trying to modify a soundtrack clip in WaveEditor - which promptly crashed. I decided to avoid WE but an hour later I noticed that the audio and video clips from a certain point in the timeline had gone out of sync - by exactly 2 seconds. I tried unlinking the A/V of one clip and moving the audio back into line with the video. This worked, but I wasn't about to do the same for the other 299 clips, so I tried using Undo instead. After about 30 undo's (most of which took over 50 seconds to process) the timeline suddenly went back into sync. Whew! I took a backup and carried on, saving my project manually every 5 mins or so (I also have autosave enabled).
CURRENT PROBLEM
Last night when I finished editing everything was looking good. Ready to add some more soundtrack clips and finish the editing this weekend.
Fast forward to this evening. I came home from work, fired up the PC and started PD. As soon as the project loaded I couldn't believe my eyes - the timeline was totally messed up again. About 3 minutes into the timeline I find clip whose audio is now 4 seconds ahead of its video. I then have a few images, but now two of them seem to have doubled up (two copies of the same image overlapping each other). Then comes an 'orphan' audio clip - its video has disappeared from the timeline. Following this, subsequent clips have their audio 5 seconds behind the video, but - get this - when I select a clip, its audio is now linked with the following video clip, and this staggered formation continues for the next 6 minutes (about 25 clips). We then have 2 color boards (no sound obviously) then subsequent clips have audio ahead of video again by 4 seconds.
I don't want to ramble on too long, but hopefully you get the idea. And having just loaded the project I don't have the Undo option available this time.
If this is a bug, I would be quite prepared to work around it if I could select all my clips, unlink the A/V then move the audio to a separate track and keep it in sync manually - if anyone knows how I can select and unlink a range of clips I would appreciate hearing from you, or any other suggestions welcome.
SETUP
Windows 7-64
PD v10 Ultra 10.0.0.0925
SR VDE110805-01
Video source(s) Panasonic HDC-TM20 (NTSC model), Panasonic SDR-S15 (PAL model)
Microsoft Security Essentials
Sorry can't find PD's Readme.html
Adobe Premiere Elements is still installed but not running
Haven't tried any burning yet
DxDiag files attached.
Hope someone can help
Peter.
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