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PowerDirector (previous versions) » Upgrade to PowerDirector 10 Ultra Problems » Go to message
BTW I read another thread concerning the same problem and the answerer did nothing but doubt the questioner.

The key here is the name of the downloaded exe which states in its filename that it is an upgrade from version 10 to 10 Ultra. I think they are sending the wrong exe with purchase of an upgrade from 8/9 to 10 Ultra.
PowerDirector (previous versions) » Upgrade to PowerDirector 10 Ultra Problems » Go to message
I purchased the non-Retail upgrade from Versions 8/9 to 10 Ultra. The file that was sent is CyberLink.PDR10NR_toUltra_1005_GM2_113320_VDE110927-02.exe . When I try to install, it is asking for the old key to version 10 which is not installed on my machine. I downloaded the product a second time with the same results.

If I re-purchase version 10 and install it and then upgrade to Ultra it will cost another $60 or so. How can I untangle this mess?

Thanks in advance
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