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I tried what Cyberlink advised one more time and it opened!
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I did what you advised and sent the information to Cyberlink, its now going into Wed, and they still haven't resolved my issue. I'm very frustrated I can't recreate the project I'm working on it any other of my editing programs.
They advised:
I would request you to please follow the steps given below:
1) Disable UAC
Point to Start --> Control Panel --> Administrative Tools --> System Configuration --> Tools --> Select Disable UAC --> then Click "Launch" button.
2) To avoid any compatibility issues:
1. Please close all other software and utility applications.
2. Virus scans, screen saver.
3. Instant messaging software.
4. UNINSTALL ANTI-SPYWARE installed on your system.
5. Close any popup blocker installed.
If the issue persists then we request you to please start your computer in 'Selective Startup mode'.
Follow the steps to Start Windows in Selective Startup mode.
1. Click on Start.
2. Click on Run.
3. Type msconfig and click on OK.
4. A System Configuration Utility window will come up.
5. On General tab, select Selective Startup.
6. Uncheck "Load Startup Items".
7. Click on Apply.
8. Click on OK.
9. Click on Close.
10. It will ask you to restart your computer.
It didn't work, I'm not sure why. Not sure if he got my dxdiag info I had to send that separate.
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Thank you for the information, I will try it, but before I do I want to make sure I'm right
I have Windows Vista Home Premium (6.0, Build 6002)
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I have Windows Vista Home Edition 64 bit, every time I try to update NVidia my systems says i don't have it on my computer. PD9 was working, the download, then it wouldn't open my project, and started coming unstable at open, so I re-uploaded it with the disk I purchased, now I can't open it at all I keep getting that error PowerDirector has stopped working. I'm very frustrated.
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