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PowerDVD full Version
PowerDVD Trial Verison?
PowerDVD SR Number (when click on "CyberLink in left top - SR NUMBER IS NOT THE CD-KEY!!)
PowerDVD TR Number (if shown)
Operating System (including x86 or x64 Bit Version)
Do you use administrator or restricted user account?
Is your PowerDVD a Retail product or bundles with HW?
Used VGA
Used VGA driver version
Used Audio device
Used Audio device driver version
The Audio setting in PowerDVD and in OS (default devices)
Used ODD drive (full model name and Firmware Version)
Used Display(s)
Which kind of display connection (HDMI/DisplayPort/VGA/DVI)
Whcih Display refresh rate do you use while Playback (24/25/50/60/120/...)
Are you using single or dual monitor environment
Are you using clone or extended mode (if use two display)
(3D only) Please provide detail info about 3D setting in PowerDVD
What kind of Antivirus SW are you using
Which Internet Browser Software is installed
Do you use virtual ODD (e.g Daemon Tools)
The detailed issue description
Kind of a lot of information to be requesting to get a simple response isn't it? What format? Comma or tab delimited? If I get one wrong, what's the penalty....
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Biff? That's not my profile.
You have not requested any information at all, so what do I post? There's some sort of qualifying requirement for getting help here? Nice. Very welcoming.
Based on that response, you can forget it. Removing the software today. You and your 'exclusive' community and software have no place on my system.
NO SALE!
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Yes, Thank you. Which part of that post is useful to me?
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Will not open anything...crashes...not avi, flv, mpeg2, No error code, just a message from windows saying the progam has stopped working.
This is a clean install of windows 7. In vlc it plays all the files I have. Quickly and well.
So, what is wrong with your program?
Please don't suggest that I post huge crash log files or install some weird 3rd party codec pack, because I shouldn't have to for a program meant to simply play media files.
This is the trial version.
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