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They have never answered one of my questions! I get nothing but the canned response, "You had 30 days to cancel, too bad, so sad for you!"

I do not think that they understand the questions.
No, it does not help! I have over 2 gigs of RAM and over 600 gigs of hard drive space. My processor runs hot enough to need an air-conditioner! This IS top of the line Dell and still it will not trim more than 100 megs of footage at a time without stalling. I guess that it just does not work with large files.

I put a 36 gig file into Sony Vegas and it did not stall. This should be able to handle more than 2 gigs at a time, shouldn't it?
I know that they are not REAL clips but markers of some sort, still if too many CLIPS are made it stalls the program and makes it unresponsive. Does anyone know why or how to fix it?
I can't get it to capture even with fire wire and Dell media manager. The icon for TV lights up but I don't even have a TV tuner in my computer. Any ideas?
Do you mean make it run backwards like in Sony Vegas? I want that too!!!
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