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Quote: Hi,
this is a user-2-user forum and not the official CL support

The support team is not checking this forum nor posting here. So sometimes the information presented here are coming from various sources (e.g. from other forum posts)

I have removed your text and changed it to official description.

greetings
Michael


I didn't have a problem with you copying it. I just thought it was funny that you directed me to something that I wrote!

If you feel like using any of what I wrote, feel free to do so. CL doesn't care much about explaining things in clear English, which is why I posted what I did.

-geo
Quote:
Quote:
Quote: I also went through my registry runkeys and services and removed ALL cyberlink files. The result is that now bluray films play completely stutterless (and I get the annoying popup box stated earlier in the thread). As suggested, it would be really nice with an "advanced" menu, where you could turn all those things off, really off, in case you don't need them, and maybe loose the media server error popup on starting bluray play).


I'd be happy with them simply documenting the services!


check the forum

http://forum.cyberlink.com/forum/posts/list/23102.page#124007


HAH!

I'm guessing that you didn't notice that the wording of that post (http://forum.cyberlink.com/forum/posts/list/23102.page#124007), written on May 7, 2012, is exactly the same as what I wrote, on May 6, 2012, four posts above this?!?

What I wrote above is my own wording, based on the (almost indecipherable) information the CyberLink support person gave me. I didn't copy it from some other source. I wrote it myself.

So, copying what I wrote word for word isn't quite what I'd call documenting.

This information ought to be in a manual that comes with PowerDVD.

-geo

Edit: Oh, wait! I just realized that YOU are the one who wrote that other post!
Quote: I also went through my registry runkeys and services and removed ALL cyberlink files. The result is that now bluray films play completely stutterless (and I get the annoying popup box stated earlier in the thread). As suggested, it would be really nice with an "advanced" menu, where you could turn all those things off, really off, in case you don't need them, and maybe loose the media server error popup on starting bluray play).


I'd be happy with them simply documenting the services!
After going back and forth with CyberLink technical support, I finally got them to tell me what all of the services started by PowerDVD 12 are! At one point, they even tried to claim that they couldn't tell me because it was proprietary information. When I yelled and screamed at them (what I normally need to do when, after my fifth reply to Tech Support, they have not yet even read my support request all the way through), they finally acquiesced and gave me the full list. Of course, they actually got it wrong the first time, because, after all, they are the worst tech support on the planet! But I eventually got the full correct list.

Here it is! Of course, this should have been documented with the software, but, well, this is CyberLink!


  • 1. CLHNServiceForPowerDVD12.exe
    Name: CyberLink Home Network Service for PowerDVD12
    Purpose: DTCP-IP (Digital Transmission Content Protection over IP) Service
    Description: DRM-like component for protection in the "digital home" environment. Creates and manages DTCP keys.

    2. CLMSServerPDVD12.exe
    Name: CyberLink Media Service Server [for] PowerDVD12
    Purpose: DLNA/UPnP Server

    3. CLMSMonitorServicePDVD12.exe
    Name: CyberLink Media Service Monitoring Service [for] PowerDVD12
    Purpose: DLNA Server Monitor
    Description: This is the service that restarts CMLSServerPDVD12.exe if it's stopped.

    4. PowerDVD12DMREngine.exe
    Name: PowerDVD12 Digital Media Receiver Engine
    Purpose: Digital Media Receiver (DLNA Endpoint)

    5. PowerDVD12Agent.exe
    Name: PowerDVD12 Sync Agent
    Purpose: Mobile Device Sync

    6. PowerDVD12ML.exe
    Name: PowerDVD12 Moovie Live
    Purpose: Provides Moovie Live services


  • This is the information as given to me by CyberLink. I've successfully disabled all of these except the first, as I have absolutely no use for them. They OUGHT to be customizable through the program preferences, but well, given that CL hasn't ever even documented them, I wouldn't hold my breath. BTW, keep in mind that, as another person mentioned, if you disable the PowerDVD12 Agent, you'll get a warning every time you start PDVD, which is fine by me, but may annoy some others.

    I hope this helps!!!

    -geo
    The CyberLink Spark Media Server is a network service. It allows other computers on your network to see the media on your system, depending on how you have to the media server set up.

    Of course, I have no idea HOW to set CyberLink's Media Server up, given that they don't even tell you they're installing it, and provide scant data about it at all.

    Whether or not it's a security risk depends on what access you want other systems to have.

    If you're asking if it's malware, then, no, it's not inherently dangerous in that sense. It won't be sending information outside of your local network. (Or, at least, it shouldn't.)

    However, it may give those on your local network access to your media, such as pictures and movies, depending on how it's configured, which I don't know.

    I've personally disabled it, not because I think it's dangerous, but because I don't need it, so all it does is use resources.

    If you don't need it (and, if you don't know what it is, then you don't need it! ) then I would disable it. You can do so by doing the following (This assumes you have administrator privileges on your system):

    1. Go to your Start Menu, and in the search box at the bottom, type: services.msc and hit Return.

    2. The Services list will pop up. Go down the list and find the two services labeled:

    CyberLink PowerDVD 11.0 Monitor Service
    CyberLink PowerDVD 11.0 Service

    3. For each one in succession, select "Properties" and do the following.

    4. At the bottom of the Properties dialog, where it says "Service status:", select "Stop". Wait for it to return.

    5. In the middle of the Properties dialog box, where it says "Startup type:", select the pulldown menu, and select "Disable".

    6. Hit "OK".

    After you've done this for each of the two services, the Media Server will be stopped and will not start again!

    If you decide you DO want to use the server, go back into the properties of each server, select "Automatic" from the pulldown, and hit Start, and then OK. That will enable them again.

    Hope this helps! :

    -geo

    Edit (2011/08/14): It seems that, every time you install an update for PowerDVD, these two services get re-enabled. Yet another slimy practice by CyberLink. If you've disabled a service, they shouldn't re-enable it, especially without asking for your permission first! Or, at the very least informing you that the services have been re-enabled. CyberLink seems to be completely unconcerned with informing their customers about what changes are being made with their installations. Adding software that isn't listed, isn't announced, and isn't documented anywhere is, in my opinion, unethical at best.
    CLMSServer.exe is the CyberLink Spark Media Server Service. It seems to be a DLNA media server.

    This also seems to be new with PowerDVD 11, but I'm not sure. I never noticed it before with PowerDVD 10 and earlier.

    It's also pretty much completely redundant, as Windows Media Player also has a server component, although whether or not you like the WMP version is up to you. There are all sorts of media servers available for Windows,

    As far as I'm concerned, this is yet another application/service that CyberLink installs with absolutely no information and without informing you! And it's yet another piece of CyberLink software bloating my system and using up resources!

    It's fine to add extra abilities to PowerDVD, but how about asking before just installing it without any user interaction?!?
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