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Thank Dafydd - have currently scrapped the old project and am starting a new one - but will follow no 1 and 2 with this one, and 3 if I encounter any more issues (so far so good). The actual file with the ! wasn't actually one posing a problem).
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oh sorry - also meant to add, am using a laptop (yes I know not recommended) so unfortunately replacing driver not so simple.
I did read the other problem which is similar to mine. Difference seems to be that mine until yesterday was working perfectly (I was so delighted with it - 3 friends have also purchased the product because I raved so much). And it seems specific to one particular saved project.
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Hi Dafydd
No external USB's connected, nor a sleeping drive. I had done the action
1. Select point in key frame
2. Take snapshot
3. Save
with no issues previously. All files are in the same location - have attached a screenshot of the file settings as they were when I have problems in that particular project.
It is only happening in the last part of the video I was editing. Have tried a few of my other previously completed projects and again no issues. It seems to be particular to after a point in the timeline where it was last saved.
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hi Jnis - I was on 2304 (I think - or something like that) - but after encountering the issue with the crashing and error I came onto this forum and discovered the patch installed it - but the same issues.
Further playing around with editing the video it appears that half of the 2 minute video I'd created so far is problem prone and keeps crashing.
The point that it's "buggy" from is a point that I previously saved it at, so I'm wondering, in my incredibly no-techy mind, whether something has been corrupted?
I have saved all my titles, Pip's etc and am going to try putting it together in a new project to see if I encounter the same issues.
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ok - the plot thickens (for me anyhow).
I have had another play around with it this morning. It appears that it's only in a section of the video where I have 3 or more video tracks in use at once that it hangs and crashes.
Other points where I have the same file types, but fewer on top of each other it's still saving them, adding to the media library and working normally.
I can work around the issue to create my desired effect - it's just rather frustrating - although I am now wondering whether my solution is to find a very basic animation programme I can create powerpoint (yes I do mean PP) type animations with - or another way to do it in PD?
What I'm trying to do is to get 5 little stickmen (don't ask lol) to move across the screen from different directions, at the same time as other to meet around the same point.
Then I want to use that image (of stickmen in place) to add extra stuff,
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Morning folks - just wondering if anyone else had an ideas on what I can do to solve this issue?
Thanks
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I tried saving into all 4 options - bmp, jpg, gif and png and have the same result each time now.
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Just thinking - I didn't say what I was doing
I have been selecting the section/bit (sorry don't know all the technical tersm - I have my own unique words for it all) that I want to take a snapshot of on the time line (I also tried doing it from key frame as well).
Then clicked on the snapshot button
Naming the clip
Saving.
It was then saving it and putting it into my media library - which I was then able to use on the timeline.
However, this afternoon after doing the "save" button it was timing out/freezing and I got the programme not responding message and it closing.
When I checked in the folder I had been saving them into the file names were there, but with no thumbnail/image and the file size were 0 bytes.
When I tried to view any of those images (or preview) from windows explorer I got a message to tell me it was an invalid image, or just a blank screen (depending on which programme I used).
If I try and import one of the "blank" snapshot into my media library I get a message saying
"An error occurred while opening this media file in the media library. It may be because the file is broken, an unsupported format, protected video content, or for another reason. Please try contacting your video provider for a different video format".
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ok - hope this is right!. Up until this afternoon I'd been able to save the snap shots without any problem then with the same file type jpg and bmp it started hanging and crashing
1. PowerDirector Deluxe 9.0.0.2504
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shall go and try and do those : .
Annoyingly - I've been up and running for about 6 weeks with PD9, having upgraded from a free trial version that I had on my laptop that I bought in September. So far it's been totally problem free and issue free despite me never having used any video editing software at all before.
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ok - sorry - didn't see that.
I can get my head around the first 2 bits, and I understand how to uninstal it. However - I downloaded it on-line, and am unsure as to how I would go about re-installing it to see if it fixes the problem itself. (sorry). I can see that I can download a free trial of the PD9 - would I do that and just input the same CD key I had for the version I downloaded??
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Every time I take a snapshot of the video at any given point it hands and I get this
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: PDR9.exe
Application Version: 9.0.0.2316
Application Timestamp: 4ce23db5
Hang Signature: 889b
Hang Type: 0
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional Hang Signature 1: 889b34bade96a5db52dfa3b52344f860
Additional Hang Signature 2: 0668
Additional Hang Signature 3: 06687ed109a98a922d463bbd96a129e8
Additional Hang Signature 4: 889b
Additional Hang Signature 5: 889b34bade96a5db52dfa3b52344f860
Additional Hang Signature 6: 0668
Additional Hang Signature 7: 06687ed109a98a922d463bbd96a129e8
and then PD closes. I've tried restarting my computer, but it's still doing it. Any advice?
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